a/ Haven't tried phone number. b/ Yes it's a new machine c/ Not sure Paul if I created a new account. Was asked for my email password. Didn't know I had one. Or at least forgot I had one. Tried a couple but they didn't do anything. Maybe I inadvertently creatd a new account ... with no password. d/ That article looks promising Dave. I'll try when I get back to Port tomorrow. By the way, what is the install disc? There were two discs with the package. One slugged (as I recall) Apps, and the other was the disc to install Leopard. I assume that one is the install disc. A problem was the discs were in an envelope that disappeard in the packaging. It was a setup. At least to me. By the way, as a writer I found the keyboard almost unusasble. Drove me nuts. It's tiny and has about half the keys of my older one, although I didn't look at it closely. Just close enough to curse it after each use. I still have an old keyboard from an earlier time that I love. I think I'll see if I can get an adapter for the new system. The new Mac, by the way, is an impressive looking machine. Big screen, etc. jim --- Manage your account options at //www.freelists.org/list/muglo