>From: Ilbert Walker <walker@xxxxxxxx> >Reply-To: muglo@xxxxxxxxxxxxx >To: muglo@xxxxxxxxxxxxx >Subject: [muglo] Re: hispeed >Date: Wed, 12 May 2004 09:26:50 -0400 > >On 11 May 2004, at 11:40 PM, James Bobik wrote: > > > On 5/10/04 8:38 PM, "Ilbert Walker" <walker@xxxxxxxx> wrote: > > >>My service interruptions included being bumped off about 20-30 times per >>day, problems with phone line noise due to a myriad of problems in the >>area and problems with their authentication servers being down making it >>impossible to log on. I've noticed that most (all of mine) DSL problems stem from one of two things: 1. a regular modem/fax operating on the same line; 2. an improperly installed filter that doesn't filter out voice calls properly (ALL extensions need them). >>I understand the billing problems...I've experienced the same with both. >>But Bell is the monopoly carrier for local phone service and I find that >>makes them a little too snooty for their own good. I usually made calls to >>their central office in Montreal, remained on hold for at least 30 minutes >>a pop only to get an inexperienced Level 1 tech who knew nothing about >>networking. I would have to call back on an average of 2 to 3 times to >>have the call escalated only to have a senior level tech solve the problem >>in about 10 seconds. Sometimes it pays to be persistent. >> >>Stick with cable. My professional opinion. The speed is more consistent >>(uploads/downloads), better customer service and easier to troubleshoot. >>The price...still think all high speed carriers are too expensive. But I >>never go above my monthly bandwidth limit and I'm always connected. Just >>get yourself a good router (can recommend one) and run antivirus updates >>constantly (PC only). >> >>Hope this helps I used to be a die-hard cable modem supporter but I've seen DSL do good work too. In Toronto I had Toronto FreeNet ($40/mo) and did they ever provide good service. I think they've upgraded the modems in their pool to 1.8 Mb or something like that but I was still pretty happy with 1.3 Mbit since it usually performed very well (except when someone was on the extension or using a modem until I realised what was happening and set up that laptop with a NIC (since you had to have Bell Canada as your voice provider (we were with Sprint) we were piggy backing off the upstairs appartment). Eric. _________________________________________________________________ MSN Premium with Virus Guard and Firewall* from McAfee® Security : 2 months FREE* http://join.msn.com/?pgmarket=en-ca&page=byoa/prem&xAPID=1994&DI=1034&SU=http://hotmail.com/enca&HL=Market_MSNIS_Taglines _________________________________________________ For information concerning the MUGLO List just click on http://muglo.on.ca/Pages/joinus.html Don't forget to periodically check our web site at: http://muglo.on.ca/