[muglo] Re: Sympatico and OS X

Eric, I just looked through some of the most recent mailings from 
Sympatico (I must get a promotional mailing from them at least once a 
month), and I don't see any mention of HSE.  However, I noticed there 
was a Basic Lite dial-up service (talk and surf; phone line not tied 
up) that sounded rather interesting for $19.95 a month, and that 
wasn't a special offer.

So, I'm afraid I don't know what HSE stands for or what it does, so 
therefore I didn't know it was 10 hours a month.

And I'm having problems connecting to Sympatico with Casual Dial-up 
using OS X.  Casual Dial-up is the bottom feeder of 
Sympatico--absolutely nothing else but 10 hours a month.

Thanks.

Leith

>On 5/21/05, Leith Peterson <lpeterso@xxxxxxxxxxxx> wrote:
>>  As some of you know, I have both a Sympatico (Casual) and ISP Canada
>>  (Dog Paddle) dial-up connection--10 hours a month for each.
>>=20
>>  Because of my Casual connection with Sympatico, I cannot access a lot
>>  of their services, as I require a more expensive package to do so.
>>  For instance, I can't access their Getmail services.  Furthermore, I
>>  can't access most of the Sympatico website as I don't have Explorer
>>  or Netscape 6 or 7, or whatever it is they want.
>>=20
>>  When I went to OS X, I had nothing but problems connecting with
>>  Sympatico.  I phoned Sympatico tech support.  The first rep was quite
>>  helpful, but then I started to get the runaround from the other reps
>>  and the end result, was they said they didn't support Safari.
>
>I'm not sure if I've pointed this out to you before but with full
>Sympatico HSE service you get 10 hours/month.
>
>>  I'm still using OS 9 and have no problems connecting with Sympatico
>>  with it, but with OS X, I'm using ISP Canada.
>
>Are you having problems connecting via dial-up or HSE to Sypatico?
>
>Eric.
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