[muglo] Re: Shutdown

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http://forums.macosxhints.com/archive/index.php/t-38999.html

There are a few comments there on SpeedTools and what files to remove.

Eric.

On 09/05/06, Tim Kearn <timmer21@xxxxxxxxx> wrote:
> No, I don't have any Norton products installed.
> Have used it in the past and had problems with it.
> Tim
>
> On 5/9/06, Eric Dunbar <eric.dunbar@xxxxxxxxx> wrote:
> >
> > You are running a Norton product????
> >
> > Remove it, post haste!!! Norton no longer devotes its resources to the
> > Mac side of things so their software is buggy!
> >
> > After you remove Norton*, remove Speed Tools CD as well.
> >
> > There's a remote possibility that the two together interact to cause
> > problems: <
> > http://www.macintouch.com/readerreports/macosx10_4_2/topic3699.h=3D
> > tml>
> >
> > *No one can guarantee you a stable system if you are running a Norton
> > product. They made useful software for OS 9 (though, even there there
> > were varying opinions... probably depended on whether Norton was able
> > to fix your problem or not ;-) but OS X support has fallen by the way
> > side.
> >
> > Nope, never been to the Loose Moose. And, as for the Eaton's Apple
> > store. "Been there. Done that. Got the (XL) t-shirt." ;-).
> >
> > Eric.
> >
> > On 09/05/06, Tim Kearn <timmer21@xxxxxxxxx> wrote:
> > > I think that's it - something that was installed after.
> > > The reason being that it shutdown fine after getting it and doing
> > updates=3D
> > ,
> > > etc.
> > > I then noticed it when I added other software.
> > > One thing I can think of is a 'Speed Tools' CD that came with a exter=
nal
> > > hard disc I purchased. I installed  the software it but have never us=
ed
> > i=3D
> > t.
> > > That may be the problem - seems to be at the 'root' level like Norton
> > doe=3D
> > s
> > > (it should up in the Activity Viewer).
> > > I'll think I'll try to uninstall it first before doing a fresh instal=
l.
> > > Tim
> > > PS - (OT) - Eric - you live in TO - ever been to the Loose Moose (on
> > Fron=3D
> > t
> > > Street)? Going there for a Pearl Jam pre-show party today.
> > > PSS - have you seen/been in the new Apple Store at the Eaton Centre?
> > > On 5/9/06, Eric Dunbar <eric.dunbar@xxxxxxxxx> wrote:
> > > >
> > > > Ok, you've narrowed the field dramatically.
> > > >
> > > > 1. It's unlikely to be an application.
> > > > 2. It's unlikely to be an application that opens when you login (yo=
u
> > > > confirmed that with your "blank" account and by the fact that you
> > > > "hang" when you're shutting down).
> > > >
> > > > What I would suggest to you now is to do this:
> > > > 1. Look at the kernel extensions that are installed. Did you instal=
l
> > > > anything that adds additional "functionality" to the operating syst=
em.
> > > > e.g. ANY Norton product (they have for all practical purposes stopp=
ed
> > > > supporting Mac OS X),
> > > > ANY anti-virus software (NEVER EVER run anti-virus software on Macs=
...
> > > > doing so is asking for trouble... viruses don't exist for Macs whic=
h
> > > > means that these types of software receive very little R&D attentio=
n
> > > > from companies),
> > > > WindowShade/any "haxie"/anything from <
> > http://www.unsanity.com/products=3D
> > >
> > > >
> > > > If you have something like that installed, uninstall it and see if
> > > > that corrects the problem.
> > > >
> > > > 2. Boot your OS X 10.4 DVD and run Disk Utility.
> > > >
> > > > 3. REFORMAT/ERASE the disk (after backing up important files ;-) an=
d
> > > > reinstall the OS for a start fresh.
> > > >
> > > > Number 3 is the BEST option in your case since you never formatted =
and
> > > > re-installed when you got your computer. Whenever I get a new
> > > > computer, the very first thing I do is to format and re-install, ev=
en
> > > > if the person providing me with the computer did a fresh install of
> > > > the OS just before I got it).
> > > >
> > > > I would recommend against trying to "limp" along with the current
> > > > install, even if you fix it -- you're better off starting fresh and
> > > > having an install that will be stable and last you until Mac OS X 1=
0.5
> > > > comes out than one which will force you to reinstall sometime in th=
e
> > > > not-so-distant future.
> > > >
> > > > Eric.
> > > >
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>
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>
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