I have now loaded OS 10.2; it did NOT give me a choice of method so I assume that it was 'upgrade' in spite of what the book said!!! Also it took about an hour not 10 - 20 mins - I guess the author was using a faster system and should have qualified his statement!!!!! I have seen some improvements and have installed my printer OK. However the clock is still having problems of not maintaining the correct date and time except for a short time like a restart - so I guess it must be a battery problem? Shall have to follow that one up unless someone can suggest something else? Paul _________________________________________________ For information concerning the MUGLO List just click on http://muglo.on.ca/pages/members.html#Joinmuglo Don't forget to periodically check our web site at: http://muglo.on.ca/