[muglo] Re: Dead HD Drive

On 16-Jul-09, at 6:36 AM, Terry Genereaux wrote:

> Hi
>
> Does anyone know if a HD from Apple that has a date of Oct 2007 on it
> is still under warranty with the manurfactor?

The warranty of an Apple hard drive is determined by the warranty  
coverage of the computer. If you had the standard 1 year Apple  
warranty then your HD is covered for 1 year. If you purchased  
AppleCare then the HD is covered for 3 years. Something else to know  
is that any HD that comes with an Apple computer is known as an OEM  
(Original Equipment Manufacturer) part, and is subject to Apple's  
warranty, not the warranty of the manufacturer of the HD. So even  
though the maker of the hard drive might have a 3 year warranty on  
their hard drives when sold separately, Apple's warranty over-rides  
that. Most HD manufacturers have webpages where you can check your  
hard drive's warranty if you purchased the drive separately. You can  
usually find the manufacturer name and model number of your HD by  
running Disk Utility and checking the left-hand column where your  
drive(s) are listed. You will also need the serial number of the HD  
which will require removal of the drive to see the info label on top  
of the drive. with this information, lookup the manufacturers webpage,  
then look for their support page, then look for any links about  
warranty coverage and you will be presented with a form where you can  
enter the drive info and see what the warranty status is.



Andy Skuse
--
Digital Audio Sales
Service Dept. - Mostly Digital
1-800-942-6227
http://www.mostlydigital.ca
ACSA 10.4
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