[muglo] Re: Blue line down monitor

On 16-Nov-08, at 12:11 PM, Gerhard Kuhn wrote:

> I purchased a 17" iMac (Intel) used earlier this year.  On Friday I
> saw that there is a bright blue line running from top to bottom of the
> monitor, is this the result of somebody banging it or other abuse or
> why do these things happen.  It does not prevent the use of the
> machine so it does not bother me from that end but it does bother me
> that employees are rough with equipment.
>
>
> Gerhard
> gerhardk@xxxxxxx


Hi Gerhard,

To verify whether it is a problem with the LCD or the on-board video  
connect a monitor to the display port with an adapter. If you don't  
see a line on the external monitor than the problem is likely with the  
LCD. If you do see a line on the External monitor then the problem is  
likely with the on-board video. Either way, you said you bought it  
earlier this year so it is under warranty, and this problem does not  
necessarily indicate abuse. Get it in to a service provider to get  
looked at.


Andy
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