[muglo] Re: Apple store experience.

  • From: Tim Kearn <timmer21@xxxxxxxxx>
  • To: muglo@xxxxxxxxxxxxx
  • Date: Fri, 7 Oct 2011 15:33:23 -0400

Sad to read that.
At the Sherway Gardens store the staff have remote checkout scanners - you
can pay anywhere with plastic. Very convenient.
Tim

On Fri, Oct 7, 2011 at 3:22 PM, Edward Medzon <emedzon@xxxxxxxxxx> wrote:

> The day Steve died I was in Montreal. It was early in the day so no one
> knew yet. I went to the Apple store on St. Catherines St. to ask a question
> and pick up some software. The question was answered on the first floor, but
> the software was on the second floor 20 steps up. I went up, found the
> package, and then tried to pay for it. The "geniuses" pointed out a counter
> with a line at which I waited for ten minute for my turn. When I stepped up
> I was asked in French if I was buying something. I replied in the
> affirmative, and was abruptly told to go to another station. I went in the
> direction pointed and was told that a desk in the middle would be my goal. I
> waited for another 5 minutes and when I asked if the "genius" if he would
> take my money. He refused and pointed me back to the other counter. I took
> the software, put it back, on the shelf and walked out. It's too bad Steve
> died that day. I would have called him and told him to train his geniuses
> that part of the job is to actually take in some money.
> Ted Medzon
>
>

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