[mso] Re: word stops responding

  • From: "Dian Chapman" <dian@xxxxxxxxxxxxx>
  • To: <mso@xxxxxxxxxxxxx>
  • Date: Fri, 23 Aug 2002 14:04:19 -0500

>>I didn't catch the whole thread but if you are running Norton AV, did
you 
uncheck merge Norton with Office 2000, in Norton.  If it has already
been 
mentioned, sorry for the duplicate.
Don<<

Good suggestion. It hasn't really been mentioned directly, but it IS one
of the troubleshooting techniques in the article I passed along.

Dian Chapman
Technical Consultant, Instructor,
Microsoft MVP & TechTrax Editor

Word AutoForm/VBA eBook: http://www.mousetrax.com/books.html
Tutorial web site: http://www.mousetrax.com/techpage.html
TechTrax Ezine: http://www.mousetrax.com/techtrax/

-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On
Behalf Of Donald Smith
Sent: Friday, August 23, 2002 4:39 AM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: word stops responding


I didn't catch the whole thread but if you are running Norton AV, did
you 
uncheck merge Norton with Office 2000, in Norton.  If it has already
been 
mentioned, sorry for the duplicate.
Don


> 
> Thanks so much - - will try today and let you know - - -
> Bill
> 
> -----Original Message-----
> From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx]On
> Behalf Of Dian Chapman
> Sent: Friday, August 23, 2002 3:12 AM
> To: mso@xxxxxxxxxxxxx
> Subject: [mso] Re: word stops responding
> 
> 
> 
> Check out this article...and good luck!
> 
> Problems Opening Word 
> http://www.mvps.org/word/FAQs/AppErrors/ProbsOpeningWord.htm
> 
> 
> Dian Chapman
> Technical Consultant, Instructor,
> Microsoft MVP & TechTrax Editor
> 
> Word AutoForm/VBA eBook: http://www.mousetrax.com/books.html
> Tutorial web site: http://www.mousetrax.com/techpage.html
> TechTrax Ezine: http://www.mousetrax.com/techtrax/
> 
> -----Original Message-----
> From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On 
> Behalf Of Bill Thurston
> Sent: Thursday, August 22, 2002 8:41 PM
> To: mso
> Subject: [mso] word stops responding
> 
> 
> When trying to open word 2000 stops responding and computer locks up -

> - have tried "Word Repair" - - deleting and reinstalling - - still 
> stops at the "flash screen" Thanks for any help - - Bill
> 
> 
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