Emptying the temp files works for about a minute and the other solutions on microsoft don't work Thanks Lexi Hi Lexi, It's actually related to an IE issue (which Outlook uses the engine of). Generally, the saving a .bmp is related to a need to clear out your internet temp files. That seems to fix the issue in many cases. Here's a couple of KB articles: Internet Explorer Saves Images As Bitmaps (.bmp Files) http://support.microsoft.com/default.aspx?scid=kb;en-us;810978 Internet Explorer Does Not Save Graphics Files in the Proper Format http://support.microsoft.com/support/kb/articles/Q260/6/50.ASP Also: http://support.microsoft.com/default.aspx?scid=kb;en-us;234943 Cheers _________________________ ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). //www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************