[mso] Re: (no subject)

Well that is the real problem, he is actually a 17 year old college student, 
math genious and not worth much else...except to his mom.  Anyway, will try 
it and see...at this point anything is worth a shot.  We did reload the 
drivers, that was something that I forgot to mention earlier.  He is not a 
real tinkering kid, but he was trying to make the computer "friendlier" to 
me...thanks but no thanks.

THANK YOU....

From: "Green" <1z@xxxxxxxxxxxxxx>
Reply-To: mso@xxxxxxxxxxxxx
To: <mso@xxxxxxxxxxxxx>
Subject: [mso] Re: (no subject)
Date: Thu, 23 Dec 2004 20:37:25 +0100

Please... I am not a mother and in fact have chosen not to have
children so all this may be out of line for you. If it is then please
forgive me and ignore this post. It really is meant in the best
interest of solving your problem.

So!!... The problem appears to be with something your son has done.

Okay! Right!! She said rolling up her non existent sleeve... ( I like
bare arms! )...

What you have said so far is that your son "changed" things. I'm
assuming you beat him to within an inch of his life... and then he
said what... Honest mum... I only changed... What????

The desktop won't nessesarilly go back to a previous config when you
do a system restore. Some restores only get back the *system* things
and not configuraion things. It really sounds as though he's altered
some general "colour" properties rather than just something in
word/excel whatever.

Are your icons in the same place as before and are they the same size
and colour?

The big question is... Can he alter them again?? To anything?? Go out
of the room so as not to make him nervous... Yes I know you said 17
but still... and get him to note everything he does...
!!*Everything*!! in real honest to goodness writing as he does it!!
Buy / get him a pen and paper!! Pen.. *not* pencil! ... oh.. and by
the way... he needs a reward for doing so... new jacket/shoes/concert
ticket/not getting ear ache/ whatever... in fact he seems quite clever
to f**k things up in the first place!!!

But the point is... let him play for a couple of hours at least.. on
his own... he did it in the first place!! Ask him try to repeat it...
*note*.. not get it back!!! You ask him to get it back and he won't be
able to because he *doesn't know the original state to start with*!!
Ask him to change it again... that's diff. But at least we'll know
*how he did it*!!!

You may think all that is silly but trust me... and you *really* need
to not be there because that can/will change what he has done.

If he can't... then you've lost nothing... he gets zip. The upest side
is he will get everything back for ya... eventually... with maybe our
help... dunno... the downest side is you stay where you are so what
the hell.

The next thing I would do is re-install the drivers for your video
card.

Lisa

 > yes I did a restore and it was to a month prior, it still does it.

 > Have you tried a system restore back to a previous date you
 > know was good?
 > XP restores are pretty good and have helped me in certain
 > cases.  Start
 > menu/help and support, click the 'system restore' link.
 >
 >
 >
 >                        "Jeanne Lake"
 > OK this is what I have done so far;
 >
 > Right Click, on desktop and went to properties, I have
 > reset Themes to Win
 > XP, Desktop to (none), ScreenSaver (none),  Appearance to
 > Windows Classic
 > Style, and Settings to 800 x 600, and 16 bit as it was 32
 > bit.  We did not
 > have any Themes downloaded or used, all he did was change
 > the color and
 > desktop to a windows a Windows XP picture on the computer.
 > I have checked
 > MY COMPUTER, display properties they still appear the same
 > after changed.
 > I
 > have checked Accessibilty settings and  under display I
 > have unchecked High
 >
 > Contrast and then rechecked it with no changes. It appears
 > this way with
 > all
 > programs and internet sites, it was not this way a week ago
 > when he was
 > playing on it.  He is not a young kid but a 17 year old,
 > and he swears he
 > only changed the desktop properties so that the adobe house
 > XP picture came
 >
 > up and changed the display properties to Teal settings.  I
 > have unplugged
 > and reattached all the monitor and other plugs, oh and I
 > also put another
 > monitor from another computer on it, it did the plug and
 > play and located
 > the driver for it and still gave me the same thing.  I am
 > not a genious
 > with
 > these things but I have been using one for along time at
 > work and internet
 > at home and this is the first I have had this problem.  My
 > sons vo-tech
 > teacher is stumped also.  Is this possibly a video card issue?  The
 > computer
 > is about 11 months old, but I see all the other colors when
 > people email me
 >
 > pictures and all, it is just going to web sites and on word
 > background that
 >
 > is the problem.  OH, I cant set background colors in EXCEL either or
 > powerpoint, but I can set font colors in each of them.  I
 > have not loaded
 > or
 > downloaded any new programs in the past few months, and I
 > have a firewall
 > program along with Ad-aware / Spybot / Norton 2004, I have MS Office
 > professional pkg, and my Kodak digital camera programs.
 > What else can I
 > tell you...
 >
 > From: "Green" <1z@xxxxxxxxxxxxxx>
 > Reply-To: mso@xxxxxxxxxxxxx
 > To: <mso@xxxxxxxxxxxxx>
 > Subject: [mso] Re: (no subject)
 > Date: Thu, 23 Dec 2004 15:59:36 +0100
 >
 > Jeanne,
 >
 > If you are getting this in more than one application it could be
 > monitor settings. Are the desktop icons the same size as they were
 > before this started and are they in the same place?
 >
 > To alter the monitor settings... get the desktop showing and right
 > click somewhere.. *not* on an icon or the status bar or anything but
 > on the desktop itself. You can then go through the settings
 > and "play"
 > with them. I suggest you first check the monitor resolution
 > and number
 > of colours settings on the far right tab. Alter them and see what
 > happens. You probably want the highest colour and
 > resolution settings.
 >
 > It could also be that a "theme" has been set so click
 > through the tabs
 > and unset it... and you can set the colours for windows and
 > so on too.
 >
 > Let us all know what happens please.
 >
 > HTH
 > Lisa
 >
 >   > YES i DOUBLE CHECKED THEM JUST NOW AND REATTACHED EACH ONE.
 >   > I AM ON WINXP.
 >   >
 >   > I am just frustrated, I have searched all through the XP
 >   > boox, went last
 >   > night and bought another manual from wal-mart on XP and
 >   > still cant find
 >   > anything to change this back.
 >


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