[mso] Re: (let's try this again) Resource Scheduling in Outlook XP
- From: "Linda F. Johnson" <linda@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
- To: <mso@xxxxxxxxxxxxx>
- Date: Tue, 23 Sep 2003 14:48:18 -0400
Ok...so THIS is the question you said you submitted and got no answer to...I
remember this one and the reason I didn't reply is that I haven't used
Outlook with Exchange Server in a loooong time so I'm rusty on these meeting
things....and I never used Outlook 2002 with this stuff...in the days when I
did it, Outlook 2000 Corp/Workgroup was what was being used.
But...if I remember correctly, "setting the option to automatically accept
meeting requests" means just that...if they have a meeting already set for
that same time and they accept the second one they will have a
conflict...did you also see in Resource Scheduling that there's a checkbox
to "automatically decline conflicting appointments"? I'm assuming if
different people are having different results, some may have that checked
and some may not.
Also....there is another setting in there...instead of clicking on the
Resource Scheduling button, click on the Free/Busy Options button in that
same Window...in there you can tell Outlook how often to update this
person's free/busy information on the server....if they have different
settings in there, they will also have different results...if their
free/busy info hasn't yet been published to the server, they will not show
as busy yet, but if others have different timing set, they WILL show as
busy.
Again...I can't test any of this cuz I'm not using Exchange Server...but at
least this might give you some insight into where to look....see how their
settings differ in both of these places and you will see why they are having
different results...choose the result that meets your needs and set them all
that way.
Linda F. Johnson, M.A., MOS
Linda's Computer Stop
http://personal-computer-tutor.com
Free e-Books, Newsletter, and tutorials
-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf
Of Dianna G. Narotski
Sent: Tuesday, September 23, 2003 1:33 PM
To: mso@xxxxxxxxxxxxx
Subject: [mso] (let's try this again) Resource Scheduling in Outlook XP
Ok... let's try this again... hopefully I can get an answer about this.
I've looked all over the internet and haven't found anything.
THE PROBLEM:
I have users that get so much email or get so busy with meetings that
they're not constantly reading their email. As a result, they'll get
invited to multiple meetings, and those meetings will be scheduled at
the same time because it appeared that they were free when the 2nd one
scheduled their meeting. They hadn't seen the first invitation yet and
so thus have 2 meetings they are supposed to be at.
THE SOLUTION (sorta):
I found out about resource scheduling. I had them set the
"Automatically accept meeting requests and process cancellations". It
appeared to work in my tests. I'd send a meeting request, and it would
appear on the calendar as a tentative meeting. Then they could accept
or decline to put it in concrete or remove it.
Unfortunately it also appeared to work in several different ways. The
people with the above problem then had 2 things happen: 1) It would not
add it "tentatively" to their calendar, and they would still be free,
and meetings would still conflict. 2) It would add it concretely to
their calendar and delete the email notice, so they had no idea there
was a meeting at that time. =20
THE HELP:
What way is it SUPPOSED to work? Is this a bug or a flaw? How can I
resolve the conflicting meeting problem?
TIA
Dianna
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