[mso] Word2003 Letters & Mailing: Bad Rendering of Some Punctuation

Hi All,

In answer to a different question, Linda said, "Read the footer of every email 
you get from this group .. there's a link to
fix the extra stuff you see in your emails". I have a question that may be 
related. Word doesn't send extra characters, but it does send inappropriate 
ones in place of some punctuation.

My question is whether a fix can be made to Word2003 so that it sends 
appropriate characters when I use Word2003 with Tools | Letters & Mailing to 
send emails. Specifically, quotes, apostrophes and probably other punctuation 
characters come through as little empty rectangles when the email is read as 
text only. We send three or four emails on average every month to 150 members 
of a private club. Recipients use all manner of email clients to read these 
emails. There is no way to require everyone to use Outlook, therefore, I'm 
looking for a way to solve the problem at the sending end rather than at the 
receivers.

Thanks for the help.

Ray Shapp


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