[mso] Re: Word Phantom Footer??

  • From: "Elise C. Miller" <emiller@xxxxxxxxxxxxxxxxxxx>
  • To: <mso@xxxxxxxxxxxxx>
  • Date: Fri, 18 Jun 2004 12:50:24 -0400

I know this problem well!  It's my biggest bugaboo about Word.  I
remember a year or two ago, Dian Chapman was collecting reports about
MSO members' experiences with this error so she could take it to
Microsoft and see if they could fix it, and I don't know what came of
that.  (Apparently nothing yet that has been implemented since the
problem is still happening.)  I have one client who experiences this on
a very regular basis - several times a week I think.  It is so annoying
(as I'm sure you agree).  The only way I've found to get rid of it is a
really stupid workaround: go into File-Page Setup and change the paper
to A4.  Click OK on that box and then go back in and change the paper
back to normal letter or legal or whatever you're using and that should
fix it.  If that doesn't work, sometimes renaming the file with a new
name works.  But none of these are real solutions.  As far as I know
it's a bug in Word that has yet to be addressed by Microsoft.

Sorry for the rant -- you hit on one of my big Word complaints!!  Which
version of Word are you using?  So far I've seen this happen in Word
2000 and XP.  I am not sure if I've seen it in 2003 though, so maybe
Microsoft's fix is only in the new version.

Elise

-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On
Behalf Of Jim Hickey
Sent: Friday, June 18, 2004 12:17 PM
To: Microsoft Office
Subject: [mso] Word Phantom Footer??

I have a word document that when I view the header and footer show the
footer being only 1/2" or so.  However, when I try to set the margin
word
say there is an error and sets the bottom margin to 2.67" and won't let
me
go any smaller.
Does anyone have an idea why this is happening and more importantly, how
to
delete it?

TIA

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