[mso] Re: Word 2007 fails to open documents
- From: "Anne Robson" <anne.robson@xxxxxxxxx>
- To: mso@xxxxxxxxxxxxx
- Date: Wed, 24 Dec 2008 12:49:47 +0000
Sorry Geoff I'm still on 2003 so really unfamiliar with 2007 options. You
can always try going to your antivirus options and disabling any Word
add-ins there?
Anne
2008/12/23 Geoff Culbertson <glio@xxxxxxxxxxxx>
> I can't even get to the Add-Ins menu in Word Options. When I open Word
> Options the Popular option is highlighted and I can Tab through the options
> on the right side of the screen, but I cannot move to Display, Proofing,
> Save, Advanced etc.
> I have tried running Word as an Administrator to no avail.
> I will try re-installing / repairing Word.
>
> Thanks for the suggestion
>
> Regards
>
> Geoff
>
> -----Original Message-----
> From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf
> Of Anne Robson
> Sent: 23 December 2008 10:19
> To: mso@xxxxxxxxxxxxx
> Subject: [mso] Re: Word 2007 fails to open documents
>
> If you have an antivirus program that's configured to check all docs on
> opening then this may be the cause. Try disabling all your add-ins and see
> if it fixes the problem.
>
>
> 2008/12/22 Geoff Culbertson <glio@xxxxxxxxxxxx>
>
> > I am using Word 2007 which has until now proved excellent, if rather
> > frustrating, in having to learn where to find all the bells and whistles
> > are
> > now hidden!
> >
> >
> > However I am now finding that I cannot open a document by double clicking
> > its icon, and when I Open a document from the drop-down menu I cannot
> > select
> > any text, line or anything within the document with my mouse. I can move
> > the
> > cursor in the document using key strokes.
> >
> >
> >
> > When I close a document an error message appears saying Word has stopped
> > working and must close and then re-opens with a blank document. It also
> > tells me that Windows will try and find a solution - it has failed so
> far!
> >
> >
> >
> > Has anybody else had this problem? Can anyone think of a solution?
> >
> >
> >
> > I am having to revert to Word 2003 on my laptop until I can sort this!
> >
> >
> >
> > --
> >
> > Geoff Culbertson
> >
> > Petersfield, UK
> >
> >
> >
> >
> >
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> If you are using Outlook and you see a lot of unnecessary code in your
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> To be able to share files with the group, you must join our Yahoo sister
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> to join and share problem files, templates, etc.:
> http://tech.groups.yahoo.com/group/MicrosoftOffice . This group is for
> FILE SHARING ONLY.
>
> If you are using Outlook and you see a lot of unnecessary code in your
> email messages, read these instructions that explain why and how to fix it:
> http://personal-computer-tutor.com/abc3/v28/greg28.htm
> *************************************************************
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*************************************************************
You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or
MicrosoftOffice@xxxxxxxxxxxxxxxx
To send mail to the group, simply address it to mso@xxxxxxxxxxxxx
To Unsubscribe from this group, visit the group's homepage and use the dropdown
menu at the top. This will allow you to unsubscribe your email address or
change your email settings to digest or vacation (no mail).
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To be able to share files with the group, you must join our Yahoo sister group.
This group will not allow for posting of emails, but will allow you to join
and share problem files, templates, etc.:
http://tech.groups.yahoo.com/group/MicrosoftOffice . This group is for FILE
SHARING ONLY.
If you are using Outlook and you see a lot of unnecessary code in your email
messages, read these instructions that explain why and how to fix it:
http://personal-computer-tutor.com/abc3/v28/greg28.htm
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