[mso] Re: Word 2007 fails to open documents
- From: "Geoff Culbertson" <glio@xxxxxxxxxxxx>
- To: <mso@xxxxxxxxxxxxx>
- Date: Wed, 24 Dec 2008 09:20:15 -0000
Ruby,
I wish it was that simple. My Office Small Business 2007 is completely kosher
and is registered, so there shouldn't be any problem. I have even uninstalled
Word rebooted and then installed - all to no avail.
Thankfully I have Word 2003 and 2007 on my laptop so I can still use it, but I
need to get all of Office working on my desktop. Funnily enough I have just had
Outlook crash on me. Windows then reported that I should install an update to
cure the problem. This update was already installed. I don't know which way to
turn apart from uninstalling Office all together and then re-installing ;(
Geoff
-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of
R. Kowaney
Sent: 24 December 2008 08:36
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: Word 2007 fails to open documents
Could it be that your trial period (usually 60 days) for the software has
expired? Seems like you can read-only but cannot edit the document, which is
what happens when the trial period has ended and you have not entered the
license code.
Ruby
2008/12/22 Geoff Culbertson <glio@xxxxxxxxxxxx>
I am using Word 2007 which has until now proved excellent, if rather
frustrating, in having to learn where to find all the bells and whistles are
now hidden!
However I am now finding that I cannot open a document by double clicking its
icon, and when I Open a document from the drop-down menu I cannot select any
text, line or anything within the document with my mouse. I can move the cursor
in the document using key strokes.
When I close a document an error message appears saying Word has stopped
working and must close and then re-opens with a blank document. It also tells
me that Windows will try and find a solution - it has failed so far!
Has anybody else had this problem? Can anyone think of a solution?
I am having to revert to Word 2003 on my laptop until I can sort this!
--
Geoff Culbertson
Petersfield, UK
xxx
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