[mso] Re: Slow folder access in Word and Outlook 2003 when inserting/attaching pictures

Thank you so much...he said that fixed things up immediately...called you a
lifesaver, actually, which is something those of us on this list already
know! 

Diane

-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf
Of Linda F. Johnson
Sent: Friday, January 26, 2007 2:35 PM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: Slow folder access in Word and Outlook 2003 when
inserting/attaching pictures

Your friend probably has the Office plug-in turned on in Norton .... Tell
her to go into Norton's Options and turn that off.  Even though she's tried
it with Norton turned off, the plug-in is still working ... The Office
plug-in in Norton is completely redundant and unnecessary and greatly slows
the Office programs down.


Linda F. Johnson
Linda's Computer Stop
Author, MOS: Excel 2003 Study Guide, published by John Wiley and Sons
http://personal-computer-tutor.com

-----Original Message-----

I have any Word document opened and do Insert-->Picture-->From File.  The
"Insert Picture" dialog window comes up right away; however, when I try to
traverse to a different folder the window locks up and takes nearly 5
minutes to show the first selected folder.  It then takes about 5 minutes to
traverse to any other folders until I am finally at the folder that contains
the picture where I can insert it.
 
I have rebooted and get the same results - HELP!  I could hand write and
draw the picture on paper quicker than this!  AND if I try to use Windows
Explorer on a separate window while I am waiting for Word Picture Insert, it
also is very sluggish (takes like 30 seconds to change to a different
folder).
 
Also just realized that I have the same problem trying to attach a .JPG to
an Outlook email.
 
I am using MS Office 2003, Windows XP Home version 2002 SP 2, and running
Norton Internet Security 2006 (have tested with Norton on and off)."


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