[mso] Re: Outlook will not shut down

Linda...found some comments by Outlook MVP Milly Staples. She states...

"Do a live update to increase the WinFax version from 9.02 to 9.03. This
will fix the Outlook TSR issue."

Unfortunately, she also provided this URL, but I just tried it and it's
no longer a correct link?<shrug> Maybe a search around their site will
provide a new linke?

"Then go to the site at Symantec and manually do the update.  Site is:
(Make
sure you cut and paste the entire URL into your browser address)
http://www.symantec.com/ns-search/techsupp/files/winfax/winfax9-9598.htm
l?NS-search-set=/39ebb/aaagraOKXebb39a&NS-doc-offset=4&"

Good luck!

Dian Chapman
Technical Consultant,
Microsoft MVP & TechTrax Editor

Tutorial web site: http://www.mousetrax.com
TechTrax Ezine: http://www.mousetrax.com/techtrax/
Word MVP support site: http://www.mvps.org/word
Microsoft support groups: http://support.microsoft.com


-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On
Behalf Of Linda Johnson
Sent: Thursday, May 30, 2002 6:46 AM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: Outlook will not shut down



Well, yes...he does have a fax program....and, if I remember correctly
it's WinFax.....and he doesn't even use it becuz he has a regular fax
machine and he prefers to use it to copy hard copies....so maybe he will
agree to uninstalling WinFax

Thanks Vic....I will try this

Linda
Publisher ~ ABC ~ All 'Bout Computers
Owner ~ Linda's Computer Stop
http://personal-computer-tutor.com/main.htm
Author/Teacher ~ MS Office EBooks/Classes
http://personal-computer-tutor.com/services.htm
 


-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On
Behalf Of vic
Sent: Thursday, May 30, 2002 7:39 AM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: Outlook will not shut down



Does he have any fax programs installed?
I remember this problem with a user when I was doing support and it
ended up being his fax program, WinFax. Getting rid of it solved the
problem and then he installed an updated version and all went ok.

vic
Lock and hide folders with maximum security and ease.
http://personal-computer-tutor.com/lh/lockhide.htm

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