[mso] Re: Outlook XP question - distribution list

Ah, Elise ... then it sounds like a corruption of some kind.  Could she use
the list to mail a test mail to it's members and also to herself.  Then
she'd be able to retrieve the members of the list and maybe make a new one?
I wonder if she is now able to do anything with the list (apart from use it
for mailing).  If she could delete it and recreate it, that might solve the
problem.  It would be a 'dirty' workaround, but still...

Have you considered setting up a mailing list using another application
(such as Access)?

Andrew

> -----Original Message-----
> From: mso-bounce@xxxxxxxxxxxxx 
> [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of Elise C. Miller
> Sent: 28 June 2005 16:26
> To: mso@xxxxxxxxxxxxx
> Subject: [mso] Re: Outlook XP question - distribution list
> 
> The thing is, this one is the only one causing that problem.  
> She has at least a half dozen other distribution lists of the 
> same type, and they all open without issue.  So I don't think 
> it can be read-only, unless each list can have its own 
> properties independent of other distribution lists in the 
> same public folder.
> 
> Elise
> 
> >
> > It sounds as though the lists are read-only (Microsoft are 
> > rubbish at reporting the real cause of a problem).  Ignore the last two 
> > sentences and  it begins to make sense, perhaps.
> >
> > One reason that the list might be read-only is that someone else also
has
> > Outlook open.  That could lock her distribution lists for editing but
not
> > for reading when sending mail.  If she has, however, been able to add 
> > names to the lists under similar circumstances .. i.e. while other 
> > people are using Outlook, then that may not be the problem.
> >
> > Try copying the .pst file containing the shared contacts and putting it
in
> > an area which only she accesses.  Get her to open that file and see if
she
> > still is unable to edit the lists.
> >


                
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