[mso] Outlook & Attachments

Linda
I hope you don't mind a re-send of this problem but we are desperate for
some direction. Our IP categorically says the problem is locally based on
this computer but everything seems OK. Any ideas will be appreciated. TIA.
On a friend's computer he is unable to send e-mail with attachments. He is
using Outlook 2000 running Win98SE. He gets no warning that anything is at
fault. The letter and attachment get routed to the sent directory as if it
had been sent correctly. The letter simply does not arrive. I know this
because after not receiving such a letter (and also not receiving it when he
sent it to my Hotmail account, as well) we did a series of experiments.
Anything sent without an attachment arrived fine, with an attachment didn't.
As I said NO letter of refusal to be sent or "bounce-back" was received
(also not by the recipient).We involved the IP provider and the same thing
occurred - with attachment didn't arrive , without did. Their conclusion was
that something was incorrectly setup on my friend's computer. I checked all
configurations and cannot find anything amiss.
Any ideas?
 
Errol

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