[mso] Office XP -- permissions problems

We just installed Office XP on a machine for a part-time employee.  She
had been using Office 2003, but since she is part-time, and it was our
last 2003 license, we uninstalled it from her machine so one of our
full-timers could use it, and we installed our old copy of Office XP on
her computer.  We are now having some very odd permissions problems on
her Outlook.  There are missing folder permissions.  When she clicks on
"To" when composing a new email, the window that should come up with the
Global Address List so she can select an email address to send it to is
completely empty.  When I right-click on the Contacts folder, and go to
the Outlook Address Book tab to indicate that it should be used as an
Outlook address book, everything in that window is grayed out so I can't
check that box.  When I click on the Permissions tab (still in Contacts
properties), her user name does not show up as even having a profile on
the machine at all.  The users listed are "Default" and two of the other
users here in our office, but they all have "None" listed as their
permissions on the Contacts folder.  I can't add her to the list,
because when I click on "Add," it says there is no address book to add
names from.  We experienced this behavior when logged on as her and as
me.  The person whose profile it is, does not have any permissions.
Oddly, the Inbox seems unaffected - emails are coming in and can be
sent.  The Calendar also has this problem - you can't create a new item
because you have no permissions on the calendar.  Also whoever is logged
on cannot print an email, even though the printer is installed.

We uninstalled Office XP and reinstalled it, and the behavior is
continuing.  I have never seen anything like this before.  I suppose I
should note that we are on an Exchange Server 2003, on Small Business
Server 2003.

Does this sound even remotely familiar to anyone?  I am totally baffled.

Thanks,
Elise

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