Ignore this. I got the answer. The two products can't co-exist on the same hard drive... Kathryn Jacobs, Microsoft MVP PowerPoint and OneNote Author of Kathy Jacobs on PowerPoint - Available now from Holy Macro! Books Get PowerPoint answers at http://www.powerpointanswers.com Featured Presenter at PPT 2004 - http://www.pptlive/com Get OneNote answers at http://www.onenoteanswers.com I believe life is meant to be lived. But: if we live without making a difference, it makes no difference that we lived -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of Kathy Jacobs Sent: Thursday, June 24, 2004 11:04 AM To: mso@xxxxxxxxxxxxx Subject: [mso] Need help: Parent with Works 7.0 is having problems installing Excel 2003 Can anyone help? My dad bought a new computer earlier this year. It came pre-installed with Works 7.0. He requested a copy of Excel for Father's Day, so I ordered and sent him a stand alone copy of Excel 2003. He installed Excel yesterday. It installs fine, but when he opens Excel it asks for the product key. He enters the product key and it tells him that the key is invalid. {Clippage of extra details} ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, send an email to mso-request@xxxxxxxxxxxxx with the word "unsubscribe" (without the quotes) in the subject line. Or, visit the group's homepage and use the dropdown menu. This will also allow you to change your email settings to digest or vacation (no mail). http://www.freelists.org/webpage/mso To be able to use the files section for sharing files with the group, send a request to mso-moderators@xxxxxxxxxxxxx and you will be sent an invitation with instructions. Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles *************************************************************