[mso] Multiple mails

Thanks David.
 

I contacted my ISP who sent me the following; and although they refer to
Outlook Express as opposed to Outlook, I would hope the links will come up
with 

the answers for if/when it happens again.

 

I understand that your are receiving multiple copies of e-mails with
incoming mail..

To resolve this behaviour, rename the Pop3uidl.dbx file, and then restart
Outlook Express. Follow these steps: 

1. Click Exit on the File menu to quit Outlook Express. 
2. Click Start, point to Search, and then click For Files or Folders. 
3. In the Search for files or folders named box, type Pop3uidl.dbx, and then
click Search Now. 
4. Under Search Results, right-click the Pop3uidl.dbx file, and then click
Rename. 
5. Type Pop3uidl.old, and then press ENTER. 
6. To start Outlook Express, click Start, point to Programs, and then click
Outlook Express. 

You can also review the following documentation for more help on this case :
http://support.microsoft.com/default.aspx?scid=kb;en-us;314578 

In case the issue persists, you can also perform the following steps :

1. In the program, go to Tools --> Accounts --> Mail --> Properties -->
Advanced. 
2. At the bottom is a section called Sending. 
3. The box "Break apart messages larger than" is probably checked. The value
in the KB box is usually what is causing the problem. Raise that value to
3000 or just uncheck the box all together. Click OK, and then Close. 

You can also review the following documentation for more help on this case :
http://www.adelphiapowerpage.com/synacor/faqs/Email_Faqs.cfm#5

 

Regards, Frank.

 

 

 

 



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