[mso] Re: Multiple copies of Outlook loading !!! Outlook2000

Robert--

Have you tried starting Outlook with the '/Recycle' command line switch?
(http://support.microsoft.com/default.aspx?scid=kb;en-us;296192) That will
force it to re-use an existing instance of Outlook (and may alert you to
what the real problem is when it finds that can't be done.)

In my experience, this usually happens when a third-party add-in is
attempting to access some Outlook functionality (such as some PDA
synchronization software and the like), and those external processes hang.
I've also seen it happen when Outlook is set to regularly send/receive even
when offline; that will cause a hang up nearly every time, especially if
you've set the S/R interval to a very low number.

BTW (and slightly OT): 'HijackThis' is safe for *any* system...or it's
dangerous for any system, too. Which is to say that, on its own, it does
nothing but tell you what's running on your machine; you just have to be
careful what you do with that information, and to make sure that you don't
start killing and/or deleting things you really need.

--Jim 

-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf
Of Robert Carneal
Sent: Tuesday, April 19, 2005 3:51 AM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: Multiple copies of Outlook loading !!! Outlook2000

No. I am sort of afraid to. I am using a Raid system, and they seem to give
advice most beneficial to non-Raid systems. Do you know if "Hijack This" is
safe for Raid systems now? Thank you.


Robert

-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx]On Behalf Of
Green
Sent: Tuesday, April 19, 2005 5:14 AM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: Multiple copies of Outlook loading !!! Outlook2000

Robert,

Tried "Hijack this" yet?

Lisa

> Hello. I am using Outlook 2000, of the office 2000 family.
>
> For months now, when I load Outlook the first time, one copy loads and 
> runs.
> I do my email work. I close it (or at least it *appears* to close), 
> and an hour later reload Outlook again. Sometimes the second copy will 
> load, sometimes it will not. When it does not load, Ctrl-Alt-Del shows 
> no copy of Outlook running.
>
> So I reattempt to load Outlook, and it almost always loads at this 
> point. I do the email work, but here is the baffling thing: Exiting 
> Outlook at this point loads and runs 17 (yes, SEVENTEEN) copies of 
> Outlook.
> No wonder my
> processor speeds slow down <g>. I can delete the extraneous running 
> copies of Outlook in Ctrl-Alt-Del, but they sure 'resist' my efforts 
> to do so. I have to attempt to "kill" the process at least twice for 
> each running copy to be successful.
>
> McAfee claims I am clean. Spybot says I am clean.
> SpywareBlaster says I am
> clean. I update all three this morning to get the latest versions. 
> Despite the good reports, I am wondering what I have to cause this.
> I am feeling
> like the first time it loads, three copies actually load, the second I 
> load it, 14 copies load, and the third time I load it, even more 
> copies load. Can I kill this gremlin?
>
> Tactics I have tried:
> 1. Deleting Office completely and reinstall Office. Running a 
> "registry test," though I have questions as to how well that was done.
> 2. Deleting Access 2000 and seeing if Outlook still loaded multiple 
> times.
> It did, so I put Access back on.
> 3. Deleting all my add-ins for Outlook, rebooting, with no noticeable 
> improvement so I ended up putting it back on.
> 4. Deleting Outlook complete and installing Outlook with no add-ins 
> from Office cd. (This might be like #3.) This was no improvement 
> either.
> 5. Restoring to a point of eight months ago. I lost some work in the 
> process, but Outlook was still misbehaving.
> 6. Asking a technician to fix this. After five hours, he gave up. He 
> was a Microsoft Certified Software Engineer, for what that is worth.
> 7. Considered that perhaps the Office CD was corrupted, but installing 
> on a different computer as a test did not show this repeatedly 
> duplicitous behavior.
>
> All this makes me think I should look somewhere else, but frankly, I 
> have zero notions what to do next. Can anyone make some suggestions 
> please?
>
> Thank you,
>
> Robert


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