Thankyou all for your help. We also have the vendors working to find a fix and if we find one, I'll let you know what it is :) Kind regards, Claudia -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of Linda F. Johnson Sent: Wednesday, 31 May 2006 12:44 PM To: mso@xxxxxxxxxxxxx Subject: [mso] Re: Microsoft Outlook - ExchEIM.dll error I'm not familiar with either of those add-ins, but I suspect you are right. Maybe the websites for the add-ins have forums or FAQs? You might have more luck talking to people who use this combination, becuz some kind of loop is happening there and I'm sure it's caused by some kind of conflict. If the two add-ins are made by different companies, good luck getting them to make them compatible.... But if it's common for companies to use this add-in combination, then I'm sure there are others out there having the same issue. If you find an answer, I'd love to hear what it is. And, maybe someone else in this group might have experienced this and just hasn't read this mail yet. But, I'm clueless...sorry.=20 Linda F. Johnson Linda's Computer Stop Author, MOS: Excel 2003 Study Guide, published by John Wiley and Sons http://personal-computer-tutor.com -----Original Message----- From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf Of Lazar, Claudia Sent: Tuesday, May 30, 2006 10:07 PM To: mso@xxxxxxxxxxxxx Subject: [mso] Re: Microsoft Outlook - ExchEIM.dll error Sure is a weird one. There is plenty of memory in these machines, for example mine has 1GB of RAM and a Paging File size of 2000-3042MB. The issue is happening on all PC's which have both 'DOCS Open' and 'IPFX for Outlook' installed. Disabling either the ExchEIM.module (DOCS open integration with Outlook) or uninstalling 'IPFX for Outlook' takes the error away. Maybe some sort of conflict between the two? The add-in error comes up for each email that is selected, eg. 200 emails will bring up 200 errors. Interestingly while these errors come up no other application can be launched and Task Manager won't even come up. You can't close out of Outlook either. The only thing that can be done is Enter or Esc through the hundreds of error messages until they stop or hold the PC's power button in, switching the computer off. It's very strange.=3D20 ************************************************************* You are receiving this mail because you subscribed to mso@xxxxxxxxxxxxx or MicrosoftOffice@xxxxxxxxxxxxxxxx To send mail to the group, simply address it to mso@xxxxxxxxxxxxx To Unsubscribe from this group, visit the group's homepage and use the dropdown menu at the top. 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Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles If you are using Outlook and you see a lot of unnecessary code in your email messages, read these instructions that explain why and how to fix it: http://personal-computer-tutor.com/abc3/v28/greg28.htm ************************************************************* ********************************************************************** If this Email contains Council related business then it MUST be saved=20 to DocsOpen.=20 The sending and receiving of electronic messages by public authorities=20 in the course of business are public records and MUST be captured,=20 managed and retained in a Records Management System. =20 Electronic messages, like records in other formats, are subject to=20 legislative requirements. 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Once you are a member of the files group, you can go here to upload/download files: http://www.smartgroups.com/vault/msofiles If you are using Outlook and you see a lot of unnecessary code in your email messages, read these instructions that explain why and how to fix it: http://personal-computer-tutor.com/abc3/v28/greg28.htm *************************************************************