[mso] Re: Jumping outlook

  • From: "Dian Chapman" <dian@xxxxxxxxxxxxx>
  • To: <mso@xxxxxxxxxxxxx>
  • Date: Fri, 2 Aug 2002 23:39:37 -0500

Sounds like your video driver. You can see if this is the problem by
kicking down the hardware accelerator or application boost, to take up
less resources and give your video driver a little more resources to
work. 

Depending on the operating system you're using, go to the control
panel/System/Performance. There you'll find either the Graphics hardware
accelerator or the application boost. If you're on 9x, it'll be the
graphic slide, kick it down two marks. If on an NT+ system, kick the app
boost down one. 

Then reboot and see if it stops. If it does, go to your video driver
manufacturer web site and download an updated video driver. You can read
details of this test at www.mousetrax.com/maintain.html.


Dian Chapman
Technical Consultant, Instructor,
Microsoft MVP & TechTrax Editor

Tutorial web site: http://www.mousetrax.com/techpage.html
TechTrax Ezine: http://www.mousetrax.com/techtrax/
Instructor: http://www.eclecticacademy.com/faculty.htm
Word MVP support site: http://www.mvps.org/word
Microsoft support groups: http://support.microsoft.com


-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On
Behalf Of The Elliott Family
Sent: Friday, August 02, 2002 10:04 PM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Jumping outlook


Dear group,

Sometimes in outlook while trying to open messages in my inbox the page
jumps and I cannot click on the message that I want, it will do this
three or four times before stopping to allow me put my mouse where I
want to. Any ideas what is causing this? It also happens in Excel.

Regards

Ian 



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