[mso] Re: Fw: Problem with Outlook 2003

Hi Linda:
So far, I have tried your suggestion.  I ran two spyware programs (Ad-Aware and 
Sptbot).  Spybot found a couple of things and fixed them, but there was no 
change.  I also did your suggestion and clicked on "Manage" and some of the red 
circles said the problem was "Microsoft Office 11" and not "Outlook".  In 
addition, I had to save the error message as an attachment, and I did not think 
you wanted me to post that to the whole group.  It is hard to just pick out 
parts of it to include in this message but if there is somewhere I can send it 
to with the attachment, please let me know.  I located the scanpst.exe file, 
but I could not locate the .pst file that it wanted to search.  I decided to 
look in Outlook again and I can see that there is a message in my Outbox.  When 
I try to click on it to open it (or even delete it), I get the message "Can't 
open. Outlook has already begun transmitting this message."  Is there any way 
that I can get this message deleted or removed from
 the server, or would I have to do something like uninstall and then reinstall 
Outlook?  Is this the way to go about the problem at all, or could it be 
something else altogether?  The problem didn't start until Wednesday, and that 
is the same date of the email that seems to be stuck in the server.  Is there 
any way that I can get this message deleted or removed from the server, or 
would I have to do something like uninstall and then reinstall Outlook?  Is 
this the way to go about the problem at all, or could it be something else 
altogether?  

 
 
Zanthea Demetrius, Virtual Assistant and RJFH Moderator
The Write Touch
The "write touch" for your administrative outsourcing needs!
Email: zdemetrius@xxxxxxxxx
Website: www.writetouchadmin.com



----- Original Message ----
From: Linda F. Johnson <linda@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
To: mso@xxxxxxxxxxxxx
Sent: Friday, July 28, 2006 12:34:35 PM
Subject: [mso] Re: Fw: Problem with Outlook 2003


Since you are using Outlook 2003, that means you have Windows XP.  Right =
click on My Computer and choose "Manage" ... In there, on the left, =
click on the plus sign beside Event Viewer to expand it ... Then click =
on all three categories (Application, Security, and System) and see if =
there are any errors (red circles with an X in them) related to the last =
time Outlook crashed on you.  If there are, double click on the error =
and copy what's in there and paste it into an email and send it to us.

This will let us know if it's an Outlook error or a Windows error.  If =
it's a Windows error, you will have to take this question to a Windows =
group ... But if it's an Outlook error, it's possible we might be able =
to help.

Also, if you are running any Outlook addins -- try disabling or removing =
them. It's very possible an addin has gone sour on you. And, try =
deleting your temporary files .... If you have a corrupt temp file =
related to Outlook, it could definitely cause this. Another thing that =
can cause this is spyware ... Download adaware and spybot search and =
destroy and run them to remove all spyware from your system.  You can =
find both of them by doing a google search ... Run them both, becuz one =
will catch some stuff and the other may catch some stuff the first one =
missed.

Another thing you can do is run the Inbox Repair Tool on your pst file.  =
Search your hard drive for scanpst.exe and run that.


Linda F. Johnson
Linda's Computer Stop
Author, MOS: Excel 2003 Study Guide, published by John Wiley and Sons
http://personal-computer-tutor.com

-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On =
Behalf Of Zanthea Demetrius
Sent: Friday, July 28, 2006 12:21 PM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Fw: Problem with Outlook 2003

Hello again:
=20
I was just writing to see if anyone had any suggestions for the problem =
I had listed below.  I already submitted this to the Microsoft =
discussion, but so far no word from them yet either.  I was also =
wondering if a system restore might help?  Does anyone have an idea of =
what the problem could be?
=20
=20
Zanthea Demetrius, Virtual Assistant and RJFH Moderator
The Write Touch
The "write touch" for your administrative outsourcing needs!
Email: zdemetrius@xxxxxxxxx
Website: www.writetouchadmin.com
Good Morning Everyone:
=20
I hope this email finds you in good spirits.  I have a problem that has =
only occurred since yesterday, but I am wondering how I can fix it.  I =
opened up Outlook at home last night, and for some reason, every time I =
try to download my new emails from the system, Outlook would just close. =
Is there some sort of problem or patch to fix this, or could this be =
from the fact that I need to clean out some of my emails from Outlook =
(which I must admit I don=C3=A2=E2=82=AC=E2=84=A2t do too often)?  Any =
help would be appreciated, because I use it for business, as well as =
personal.  Thanks in advance.


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To be able to use the files section for sharing files with the group, send a 
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instructions.  Once you are a member of the files group, you can go here to 
upload/download files:
http://www.smartgroups.com/vault/msofiles

If you are using Outlook and you see a lot of unnecessary code in your email 
messages, read these instructions that explain why and how to fix it:
http://personal-computer-tutor.com/abc3/v28/greg28.htm
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