[mso] Difficulty printing font sizes in Word

Well here I am with another problem with one of my seniors situations.  I am 
not certain whether this is a 'Word' problem or I should be posting to the XP 
group.  

Helen just bought an HP 3120 printer, her operating system is XP, & she uses 
Outlook Express as her email program.  She only uses her printer to print the 
email her kids write her.  So while in the email she goes to file > print, but 
the results are extremely small...if there were a size 3 font that would be it.

So she copied it & pasted it into Word, she changed the font to size 24.  In 
the 'print setup' it appeared that the email covered her entire page (as well 
it should have), but when she printed it, it only printed a quarter of the page 
& was no larger than a size 10 font (Still difficult to read).

So is this an XP & HP compatibility situation?  Or Word & HP & XP?  Please 
offer some suggestions.

Thanks,
Jan

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