[mso] Re: Copy-paste problems with Outlook
- From: "Linda F. Johnson" <linda@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
- To: <mso@xxxxxxxxxxxxx>
- Date: Thu, 4 May 2006 12:32:02 -0400
I'm tending to agree with Dave on this one....with the latest info you've
supplied, it's sounding more like a Windows problem than an Outlook
problem...and, unfortunately, if it's a Windows problem, you'll either have
to have people help you off list or take the problem to a Windows
group...sorry :-(
However, Microsoft DID roll out a new Windows Update which is *supposed* to
fix the last update that caused the problems. So, I would definitely
suggest you go to the Windows Update site and see if you've got the latest
updates before you try anything else.
Good luck!
Linda F. Johnson
Linda's Computer Stop
Author, Microsoft Office Specialist: Excel 2003 Study Guide, published by
John Wiley and Sons
http://personal-computer-tutor.com
-----Original Message-----
From: mso-bounce@xxxxxxxxxxxxx [mailto:mso-bounce@xxxxxxxxxxxxx] On Behalf
Of David Smart
Sent: Thursday, May 04, 2006 10:47 AM
To: mso@xxxxxxxxxxxxx
Subject: [mso] Re: Copy-paste problems with Outlook
Unfortunately, that info is more baffling than useful to me. :-( I
expected it either to work properly or to perhaps give you the circle with a
bar through it that indicates "you can't put it there".
Are you having any problems with drag/drop or copy/paste in any other
Windows programs / office applications?
It really sounds as though Outlook is in a mess and is not conducting the
correct dialogue with the receiver of the action to allow an agreement on
the actual transfer, although it will negotiate with the desktop enough to
stop the crossed circle coming up.
I do start to wonder if your problem might be in Windows Explorer not
accepting the drop/paste, rather than in Outlook not providing the
information. Not quite sure how to test this though.
I just grabbed an Outlook message with a few Word files in it and had a
play. If I opened a new Word document, I could drag the attachments
straight out of Outlook into the Word document as embedded objects. (I
couldn't drag them to the title bar of the Word window to be opened as Word
documents, nor could I drop them onto an icon of Word to open a new instance
of Word, however.)
I could also drag them into the body of an Outlook Express message (this
message in fact) and they appeared as attachments, which hopefully I've now
deleted.
Neither of these activities should involve Windows Explorer in any way. If
they work for you, then you can probably blame Windows Explorer. If they
fail, that mightn't prove anything.
If Windows Explorer is bad, you might have to reinstall/recover the
operating system.
Sorry I can't be more help. This long-range analysis is a bit iffy,
particularly when I don't have quite enough knowledge of how drag/drop and
copy/paste are actually implemented.
Regards, Dave S
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