[msexchange] Outlook question

Exchange Server 5.5 sp4 / WINNT4 Server sp6 / Outlook 2000

I have some users trying to export email to a .pst file. Some work fine, but
others are interrupted with this message.
                        Some items could not be copied. They were either
moved or deleted, or access was denied.
I have looked around and I can't find anything wrong.
Can anyone please give me a hand with this issue?
TIA

Mike





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