[msexchange] NO transport protocol

I have several users in a citrix environment running outlook 200.  they use
pop3 to get there mail.  They point to an smtp relay server for out going.
a few users get the following message when trying to send emails.

----------------------------------------------------------------------------
---
Your message did not reach some or all of the intended recipients.

      Subject:  testing
      Sent:     10/2/02 11:18 AM

The following recipient(s) could not be reached:

      'mboggan@xxxxxxxxxxx' on 10/2/02 11:18 AM
            No transport provider was available for delivery to this
recipient.
----------------------------------------------------------------------------
---

The provider should be smtp and it is all configured properly but it will
not go.  Any ideas?

Thanks,
_________________________________ 
 
Michael Boggan
Network Engineer/Citrix Admin
Virtual Desktop Inc. 
Dallas, Texas 
Ph: (972) 960-6400 
Fax: (972) 960-6445 
email: mboggan@xxxxxxxxxxx 
http://www.virtualdesktopinc.com 
_________________________________ 
 
For Technical Support please send email to support@xxxxxxxxxxx 



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