[modeleng] Re: ALERT!! IMPORTANT!! and PS about Model Engineer

mine had ebay listed as well as auctiva ! , and same here i have never 
authorised them
but lets not get this thread off topic too much .

on another point , i am building a Rob Roy as my first Loco
and i have come to the point of the castings for the cylinders , how do you 
get a reference for the steam chest centre line and the fact of making the 
port face tangental to the cylinder bore .

may be a dead easy question for you guys , but i don't want to screw them up

thanks all
Dave

----- Original Message ----- 
From: "John Buckley" <jfsbuckley@xxxxxxxxxxxxxxxx>
To: <modeleng@xxxxxxxxxxxxx>
Sent: Saturday, October 20, 2007 9:56 AM
Subject: [modeleng] Re: ALERT!! IMPORTANT!! and PS about Model Engineer


> Evening Fellows,
>
> Here is a copy of the Live Chat I have just had with Ebay re unauthorized
> access.
>
> 6:20:32 PM  System
> Initial Question/Comment: Unauthorized listings
> 6:20:33 PM  System
> Thank you for contacting eBay Australia Live Help! Please hold for the 
> next
> available Live Help representative.
> 6:20:38 PM  System
> You will be able to type in your question as soon as you are connected 
> with
> a Live Help Agent.
> 6:20:53 PM  System
> Melody O. has joined this session!
> 6:20:53 PM  System
> Connected with Melody O.
> 6:20:58 PM  Melody O.
> Hello! Thank you for contacting eBay Live Help, my name is Mel. How may I
> help you?
> 6:21:56 PM  jbsupplies
> Hi, I have just checked my account and found that a company called" 
> Auctiva
> Corporation ( created 26-Aug-07)" had access to my account. I did not give
> approval for them to have access.
> 6:22:18 PM  jbsupplies
> ave cancelled their acess but I want to know how they got there in the 
> first
> place?
> 6:22:21 PM  jbsupplies
> John
> 6:23:54 PM  Melody O.
> Autiva is a third party listing tool used by eBayers. I can look into this
> for you, In order to do so, I need to verify your information. Could you
> please provide me with your name, address, and telephone number? (Note 
> that
> eBay would never ask you for sensitive information like passwords and 
> credit
> card numbers)
> 6:24:15 PM  jbsupplies
> John F. S. Buckley
> 6:24:20 PM  jbsupplies
> 11 Amaroo Road
> 6:24:26 PM  jbsupplies
> Tamworth NSW 2340
> 6:24:31 PM  jbsupplies
> Australia
> 6:24:43 PM  jbsupplies
> Ph 61 2 6765 3783
> 6:24:51 PM  jbsupplies
> John
> 6:25:03 PM  Melody O.
> Thank you John, allow me a few moments to review your account.
> 6:28:24 PM  Melody O.
> Sorry for the delay, I am looking into this for you.
> 6:28:34 PM  jbsupplies
> That is OK.
> 6:28:35 PM  Melody O.
> May I ask how you removed it?
> 6:28:58 PM  jbsupplies
> I placed a tick in the removal box and activated it.
> 6:29:15 PM  jbsupplies
> I then went back into the account to make sure that it was removed.
> 6:29:24 PM  Melody O.
> What were you looking at when you did this, was it an auction?
> 6:29:49 PM  jbsupplies
> I was advise by a friend to check the account as there have beenn a number
> of peoples accounts compromised by this sort of thing.
> 6:30:34 PM  Melody O.
> Are you a seller John?
> 6:31:05 PM  jbsupplies
> I haven't sold anything for a fair while now but will be doing so again
> shortly.
> 6:31:11 PM  jbsupplies
> I have been mainly buying.
> 6:31:44 PM  Melody O.
> Ok.
> 6:32:32 PM  Melody O.
> I have reviewed your account and it is secure, there has been no third 
> party
> access. I have also looking into Auctiva.
> 6:32:36 PM  jbsupplies
> I have just received another email from a friend in England and his 
> account
> had been accessed by "ChannelAdvisor Services"
> 6:32:59 PM  Melody O.
> These are possibly phishing or spam emails.
> 6:33:34 PM  jbsupplies
> Regardl;ess of what they are why are they getting access to our accounts?
> 6:34:04 PM  Melody O.
> Auctiva is a whole seperate third party site. The only way to get Auctiva 
> is
> to sign up on their site for it and linked the Auctive account to your
> auctions.
> 6:34:19 PM  Melody O.
> As I mentioned I have reviewed your account and it is secure.
> 6:34:52 PM  Melody O.
> There has been no third party access.
> 6:34:54 PM  jbsupplies
> None of us has authourised anyone access to our accounts yet these 
> companies
> are appearing around the worl.
> 6:35:09 PM  Melody O.
> Would you mind holding a moment.
> 6:37:49 PM  Melody O.
> Did you receive an email tellng you about this?
> 6:37:58 PM  Melody O.
> And where exactly did you remove Auctiva?
> 6:38:51 PM  jbsupplies
> I know the people that have sent the emails. I then looked at my account 
> and
> found the company mentioned. Others have checked their accounts and found
> similar events.
> 6:39:25 PM  jbsupplies
> I never respond to any emails supposedly sent ex Ebay etc. I always go via
> the main web site to verify any emails.
> 6:40:35 PM  Melody O.
> Where did you remove Auctiva?
> 6:41:15 PM  jbsupplies
> I went in General preferences then to Third Party
> 6:43:25 PM  Melody O.
> I'm sorry for all the questions, this is not something I have encountered
> before. I just want to let you know again that I have reviewed your 
> account
> and it is secure. I am doing a bit more reserach so thank you for being
> patient.
> 6:44:19 PM  jbsupplies
> That is OK. I have the impression that there may be a lot of people out
> there with these breeches of security.
> 6:45:15 PM  Melody O.
> As I have just said John, your account is secure. There was no evidence of
> third party access.
> 6:45:55 PM  Melody O.
> Ok John, I have some news for you.
> 6:46:13 PM  jbsupplies
> OK. I guess I will just have to keep checking my account to se that it
> doesn't happen again. I will post our discussion to my friends so they are
> aware of what has happened.
> 6:46:18 PM  jbsupplies
> Thanks for your help
> 6:46:35 PM  Melody O.
> Wait, dont go!
> 6:48:40 PM  Melody O.
> For your account to be tied to Auctiva, someone would have had to log into
> that company's site and signed you up. I suggest that you contact that
> company's customer support for more information as you were not the one 
> that
> set these preferences up. And again I will mention that your eBay account 
> is
> most definitely secure, that preference was set on the other company's 
> site
> and is only linked to your eBay account.
> 6:49:00 PM  jbsupplies
> Thanks Mel.
> 6:49:05 PM  jbsupplies
> Take care,
> 6:49:10 PM  jbsupplies
> John
> 6:49:18 PM  Melody O.
> I'm glad I was able to help you today. When you close this window you will
> be asked to complete a short survey; this gives you the opportunity to
> comment on your experience and helps me improve my service. Before we end
> our chat, is there anything else I can help you with?
> 6:49:54 PM  jbsupplies
> Nothing else for now. Have a great day/evening
> 6:50:15 PM  Melody O.
> Have a great weekend and thank you for using eBay Live Help.
>
> All as clear as mud. No answer as to how it happened.
>
> John
>
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