[modeleng] Re: 4QD

I had dealings with them when looking for a controller for Topsy.

There only response to my questions on their controllers was to direct 
me to their spreadsheet on the web, which I found less than helpful.

I had a much more fruitful conversation with Parkside!

Cheers

Peter


Dennis Rayner wrote:
> I wondered if any of the group have had recent dealings with 4QD?  I bought
> a controller from them 9 years ago and it has done a good job over much of
> that time. It has had a rest for 3 years and, now I am getting my new garden
> railway up and running, I have brought it out of  its early retirement. It
> doesn't seem to work as well as it did and I wanted to discuss this with 4QD
> with a view to buying a new one (including their recommendations of which of
> their models I should choose)
> 
> I have explored their amazingly comprehensive site www.4qd.co.uk  and find
> there is one thing missing from it - a phone number! Indeed they go out of
> their way to say that their prefered method of communication is email
> followed by snailmail followed by fax. They certainly don't want to TALK to
> anyone and I find that very customer unfriendly.
> 
> As I said, has anyone had any recent experiences of dealing with this
> company in this way?
> 
> Regards
> Dennis
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