[macvoiceover] Re: [macvoiceover]Not all Apple Stores are created equal
- From: "Richard Ring" <richard.ring@xxxxxxxxxxxxxxxxx>
- To: <macvoiceover@xxxxxxxxxxxxx>
- Date: Wed, 5 Aug 2009 11:01:51 -0500
But Dave, you just don't understand being impulsive! When I decide to
buy a Mac, I won't want to wait a week or so for it, I'm gonna want it
now!
Maybe I should just get over that one, eh?
-----Original Message-----
From: macvoiceover-bounce@xxxxxxxxxxxxx
[mailto:macvoiceover-bounce@xxxxxxxxxxxxx] On Behalf Of David Poehlman
Sent: Wednesday, August 05, 2009 9:28 AM
To: macvoiceover@xxxxxxxxxxxxx
Subject: [macvoiceover] Re: [macvoiceover]Not all Apple Stores are
created equal
...this is why I buy from apple online. get what I want how I want it
and in most cases the shipping is free...
On Aug 5, 2009, at 10:23 AM, Russell Solowoniuk wrote:
Hi Richard,
I purchased my iPhone from a Rogers outlet, and had a similar
experience... techno lust and all! <smile> I love that term! I
called and found out that they only had 1 16 gig black iPhone left. I
explained that I was blind and would need to take a cab over, so would
they hold it for me, and he told me that they couldn't do that.
Luckily, I called a cab right away, and the phone was still there when
I arrived.
Now, as for my iMac, I'll be buying it at "My Mac Dealer", which is
quite a bit further away. I called them yesterday to make sure they
have one in stock. I was told that they had 2 iMac 20" in stock. I
told them that I was blind and have a way to get over there this
afternoon, and could they hold one of them for me. He told me that it
wouldn't be a problem, and is holding it for me, so I think I'll have
a good experience with this store.
Thanks,
Russell
--------------------------------------------------
From: "Richard Ring" <richard.ring@xxxxxxxxxxxxxxxxx>
Sent: Wednesday, August 05, 2009 8:12 AM
To: <macvoiceover@xxxxxxxxxxxxx>
Subject: [macvoiceover] [macvoiceover]Not all Apple Stores are
created equal
> Hello:
> My experience with my local Apple store was a mixed thing. Certainly,
> the employees I dealt with were friendly and extremely courteous.
> However, they were not as helpful as I might have liked.
> When my partner Sarah purchased an iPhone, I was not certain as to
> whether or not I wanted one. However, one week later, I decided to go
> for it. I contacted my local AT&T store and was told that iPhones
> were
> back ordered, and they could order one for me. But being in instant
> gratification mode, that wasn't going to satisfy my techno lust.
> Therefore, I called my local Apple store. I was informed that they
> had
> three 32 gig iPhones that were, if I remember, white. I asked if they
> could hold one for me if I furnished a credit card number. I was told
> that this practice was against Apple's policy. I certainly understood
> that, but my feeling was this. If I were going to pay for a cab to go
> there, I didn't want to get there only to find that they had no
> iPhones.
> So, I pretty much decided I would put this project on hold. But
> techno
> lust is a difficult foe to vanquish. So around 5 PM I called the
> Apple
> store again. I was told they had received a "surprise" shipment of
> iPhones, and that they had enough to guarantee that they'd have one
> for
> me by the time I got there. My partner, Sarah then contacted the
> store
> and asked if she would be able to upgrade her 16 gig iPhone to a 32
> gig
> model by simply paying the difference. I should add that this all
> took
> place on June 26, so that made her iPhone a week old. They put her on
> hold for a while, and when they finally got back to her they told her
> that she could in fact do this. So, off we went to the Apple store.
> Now, when we got there, she told them what she had been given to
> understand over the phone regarding this upgrade. So, the employee
> went
> away for about ten minutes. When he returned, he said that no, they
> couldn't do it because Sarah had purchased her iPhone online. Ok,
> so I
> bought a 32 gig phone anyway. They didn't know how to turn on Voice
> Over, but we were able to tell them. Finally, we asked them if we
> could
> simply swap sim cards between the two phones. We were told that this
> would not be possible, and to do so might result in the phones
> becoming
> inactive. Well, I've been dealing with sim card phones for nearly
> four
> years, and I kind of suspected that this was not correct. And, on the
> way home in the cab, we switched sim cards, and our phones have worked
> just fine ever since.
> Having said all that, I probably will buy a Mac from this store next
> month. They told me that they had heard of Voice Over for the Mac,
> but
> they really didn't know what it was. It will be fun to show them.
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