[macvoiceover] Re: hanging up from a call after leaving a voicemail

  • From: David Chittenden <dchittenden@xxxxxxxxx>
  • To: macvoiceover@xxxxxxxxxxxxx
  • Date: Thu, 02 Jul 2009 05:18:25 +1200

Hello Donna,

I do not yet have an IPhone. They will not become available in NZ for another week. That said, I have worked as an ergonomic assessment advisor and an Assistive Technology teacher/trainer for people with various and multiple disabilities. I have a few thoughts about your problems with hanging up and your phone not switching to speaker phone.

When you hold your IPhone to your ear and then take it away from your ear, how do you have your hand around your phone? If you are mainly holding the phone in the palm of your hand with your fingers wrapping around on to the screen, you could be confusing the touch sensor in to interpreting the phone still being against your face. If this is the case, it would not be able to interpret any taps or gestures.

Do you have any problems anywhere else with two or three finger double or tripple taps? If there is delay between the fingers tapping, the sensor could be interpreting a touch then tap (split tap (where you select with one finger and tap with another finger)), or if your fingers are too close together, it could be interpreting one finger double or tripple tap.

Again, as I do not yet have an IPhone, I am unable to test these gesture-related factors. I hope you are able to resolve your difficulties, and if you do figure out what has been occurring for you, please let me know so I can incorporate the knowledge in to my assessing and training (if necessary).

David Chittenden, MS, CRC, MRCAA


Donna Goodin wrote:
Not yet.  I want to make sure it isn't user error first.  But I will if it
persists.
Donna

-----Original Message-----
From: macvoiceover-bounce@xxxxxxxxxxxxx [mailto:macvoiceover-
bounce@xxxxxxxxxxxxx] On Behalf Of Keith Reedy
Sent: Wednesday, July 01, 2009 8:59 AM
To: macvoiceover@xxxxxxxxxxxxx
Subject: [macvoiceover] Re: hanging up from a call after leaving a
voicemail

Donna,

Did you write to accessibility at Apple about this problem?

Keith Reedy


On Jul 1, 2009, at 8:29 AM, Donna Goodin wrote:

You know, one Patricck mentioned is that the End Call button becomes
the focus when you're transferred to voicemail.  I wonder if that
changes at the point that you actually begin speaking to leave a
message.
Donna

-----Original Message-----
From: David Poehlman <david.poehlman@xxxxxxxxxxxxxxxxxxxxxxxx>
Sent: Wednesday, July 01, 2009 5:01 AM
To: macvoiceover@xxxxxxxxxxxxx
Subject: [macvoiceover] Re: hanging up from a call after leaving a
voicemail

I've tried it quite a bit and sometimes it works and sometimes it
does
not work.  What I have found is that if I can flick through the phone
and hear the end call button, then double tap works.

On Jul 1, 2009, at 2:56 AM, Cheryl Homiak wrote:

You might want to try it several times with a phone call that you can
practice on if there is one. Not at all meaning to be contradictory
but the double tap with two fingers should work. I know it took a few
tries for me to get used to this and I still have to do it twice
sometimes. Be careful though; a couple of times I've accidentally
done
three fingers and cut off speech though it's a toggle so I was able
to
turn speech back on with three fingers double tap again.



--
Cheryl

"Where your treasure is, there will your heart be also."

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