Call and email them and let them know what has happened, how useful readers 11 was to you--actually vital not just useful--and ask them to look at fixing readers 12 so we can use it. The more people that directly make them aware of our need for the program and our inability to use the new version, the more likely they are to do something about it.
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Cheryl "Let the words of my mouth, and the meditation of my heart, be acceptable in thy sight, O LORD, my strength, and my redeemer." (Psalm 19:14 Bible KJV)
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