[macvoiceover] Re: Strange VO behavior in menus with items having sub-menus

  • From: "Ron J." <ganahee@xxxxxxxxx>
  • To: macvoiceover@xxxxxxxxxxxxx
  • Date: Sun, 30 Aug 2009 00:47:46 -0500

Hi Blake and all,

Well, my sighted friend, Tim, figured out what the problem is. Blake, you're assumption that it might have to do with the cursor tracking settings in the VO utility is spot-on!

        For cursor tracking, there are 3 options in the popup menu:

        Ignores VO Cursor
        Follows VO Cursor
Moves VO Cursor

If you select either Ignores, or Moves VO Cursor, things seem to be just fine. The Follows VO Cursor option seems to cause the problem. I'm guessing this must be a bug, and all of us who have experienced this issue should write to accessibility@xxxxxxxxx, and make them aware the problem exists.

I never gave this a thought, as in my Leopard installation, I had the mouse cursor set to follow the VO cursor, and never even gave it a thought that this could cause a problem.

I'm also gonna eMail the product specialist I spoke to, earlier on Saturday, with Apple, and let him know that I've discovered the fix.

I must say I'm a bit disappointed and annoyed at this problem, as I always use my VO that way, as it makes working with things which require the mouse pointer to be on something to select it, etc, much easier - example, getting into rooms on a Ventrilo server.

Hope this is a big help to all experiencing this issue? It sure was for me!

Enjoy the new kitty!

Ron


On Aug 30, 2009, at 12:12 AM, Blake Sinnett wrote:

I'm having this issue also. I wonder if it has something to do with a cursor tracking setting in the VoiceOver utility.


From: ganahee@xxxxxxxxx
Subject: [macvoiceover] Strange VO behavior in menus with items having sub-menus
Date: Sat, 29 Aug 2009 23:16:40 -0500
To: macvoiceover@xxxxxxxxxxxxx

Hi everyone,

Got the new kitty installed on Friday, late in the afternoon. All seemed to go well, but I've encountered a strange problem when I access menus using VO.

I opted for doing the upgrade, rather than the clean install, figuring everything should function normally. Prior to upgrading, I did do a permissions repair, and my most up-to-date version of Leopard was 10.5.8.

When I'm in the Apple menu, for example, I can use VO-Up/Down to arrow through the menu and all is well. When I reach "Dock", which has a sub-menu, VO says, "Dock Dock, sub-menu, 6 items". Continuing to use VO-Up/Down simply gets me "Dock Dock, sub-menu, 6 items". It appears that I'm stuck on that menu item. Now, if I simply use the arrow keys, without the VO keys, I can actually navigate the sub- menu of the Dock menu item under the Apple menu. If I Left-arrow, I hear nothing but if I VO-arrow up or down, it appears that I'm back at the top of the menu. If I bring up the Apple menu, using VO, then simply use the arrow keys, all things seem to work fine.

This behavior seems to be present in all menus - application, contextual, etc, where there are menu items which have sub-menus. It appears that I even seem to have this problem with the popup menus in the VO utility, and I'm sure it happens in other places.

Did a clean install of SL on a small drive I have, and all things seem to function normally - this only seems to happen on my MacBook, and also on my friend's Mac Mini - we both use our computers completely differently but we must have something in common which is causing the issues I've described.

Anyone have any thoughts, ideas, suggestions, etc? Any help will be greatly appreciated!

If necessary, please feel free to contact me, off-list.

Take care,

Ron J.


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