[macvoiceover] Re: Mobile Me account management not accessible (fwd)
- From: Cheryl Homiak <chomiak@xxxxxxxxxxx>
- To: macvoiceover@xxxxxxxxxxxxx
- Date: Fri, 14 Nov 2008 12:17:17 -0600 (CST)
Here are the two emails I've sent to accessibility about this issue,
second one is on top. Hope they are able to get something done about this.
--
Cheryl
"Where your treasure is, there will your heart be also."
---------- Forwarded message ----------
Date: Fri, 14 Nov 2008 12:13:27 -0600 (CST)
From: Cheryl Homiak <chomiak@xxxxxxxxxxx>
To: accessibility@xxxxxxxxx
Subject: Re: Mobile Me account management not accessible
Unfortunately cancellation doesn't appear to be accessible either!!! first of
all, I can get into my account; "options" just appears as text not as a button
or a link but with mousekeys on I was able to click that; couldn't do it with
vokeys-shift-space because couldn't get keyboard focus there. Was able to
do the
same with cancel, which is also text and not a button or link. But then in the
"are you sure you want to cancel" dialog, everything except the pop-up looks
like text and neither the "I understand the consequences of my action" or
"cancel" responds to a click or double-click using the 5 key on the numeric
keypad with mousekeys on.
On Fri, 14 Nov 2008, Cheryl Homiak wrote:
Mobile Me account management is not accessible with voiceover or with any
other screenreader I've tried. I tried to not renew mobile Me; on the billing
page there are just a bunch of unlabelled radio buttons and there's no
accessible way to stop from renewing. I thought since i didn't update my
card's expiration date the bill would get cancelled anyway but on the second
or third try somehow it was put through. Now I'm about to go back to the
website and try to see if the cancellation button is accessible but I suspect
it isn't. Please see if you can bring this to somebody's attention so they
will fix the website.
Thank you.
--
Cheryl
"Where your treasure is, there will your heart be also."
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