[macvoiceover] Fwd: Sound Studio upgrade problems, from tech support.



Begin forwarded message:


From: "Freeverse Support" <support@xxxxxxxxxxxxx>
Date: November 27, 2006 4:34:21 PM EST
To: wa9dro@xxxxxxxxx
Subject: [FV #CFL-58476-483]: Fwd: Sound Studio upgrade problems.
Reply-To: "Freeverse Support" <support@xxxxxxxxxxxxx>

Hi Keith,
We're talking to our developers to see what we can do for the next update. Looks like a change in the way certain windows are displayed caused this previous functionality to break. We'll be sure to play with version 3.0.4, 3.0.5 and the update we're working on for comparative purposes! 

~ Justin D.
~ Freeverse Software




Hi Justin,

We've been doing some testing.  I am running a 2 GHZ Intel i-Mac with
1GHZ of ram and this is the computer where we have been running Sound
Studio, so just as a test, we installed Sound Studio 3.04 on my
wife's Power PC 1.83 GHZ i Mac with somewhere around 1 GHZ of ram.
As with my computer, 3.04 worked fine, but when we went to the 3.05
upgrade every other window but the main screen said "Sound Studio
Busy".  So, it looks like something was broken in 3.05 and the
machine didn't matter.

Thank you for working on this, Justin.  This program has become so
important to me, not just as a hobby, but for my job and it's
becoming important to other blind Mac users as well.

Happy Thanksgiving to you and the crew

Keith Reedy




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