Well, it's not an Apple, Chris, but when I got my Haven phone--fortunately a blind guy and his wife did a whole MP3 Haven Tour presentation--but when I went to the Verizon store the guy actually ARGUED that the Haven did not speak. So I showed him how to activate it and all it did and I thought he'd faint. I feel that if someone is going to work selling a product, I don't care if it's a phone, a computer or a new kind of pen, they should be expected to know at least the basics! People who hate cats will come back as mice! ************ You are subscribed to the mac4theblind mailing list. The url for this list, where one can unsubscribe or make any changes to their list subscription is: //www.freelists.org/list/mac4theblind The list archive is located at //www.freelists.org/archive/mac4theblind/ All emails intended for the list owner can be sent to: john@xxxxxxxxxxxxxxxxxx