[mac4theblind] Re: Can't turn on home sharing on a Mac Mini

  • From: John Panarese <john@xxxxxxxxxxxxxxxxxx>
  • To: mac4theblind@xxxxxxxxxxxxx
  • Date: Tue, 23 Aug 2011 13:31:22 -0400

     Now this is interesting.  I'm glad the update got that sorted out, Frank.


Take Care

John D. Panarese
Director
Mac for the Blind
john@xxxxxxxxxxxxxxxxxx
http://www.macfortheblind.com

AUTHORIZED APPLE STORE BUSINESS AFFILIATE
MAC VOICEOVER TRAINING AND SUPPORT




On Aug 23, 2011, at 12:43 AM, Frank Ventura wrote:

> John and all, OK here is the resolution to my older Mac Mini not being
> able to turn on home sharing. I did create a new user account to test
> yesterday and got the same results that the create home share button was
> dimmed. I called Apple and they had no clue either and suggested I take
> it into the Genius bar. During lunch break today I made an appointment
> for tomorrow at my local store. I was about to disconnect it this
> evening when I decided I would give it one last try by downloading the
> new ITunes 10.4.1 update that just came out. I installed that update and
> tried it again. Wouldn't you know it the home sharing button worked this
> time. So the resolution was that the ITunes 10.4.1 update came through
> just in time and fixed the issue for me.
> Frank
> 
> -----Original Message-----
> From: mac4theblind-bounce@xxxxxxxxxxxxx
> [mailto:mac4theblind-bounce@xxxxxxxxxxxxx] On Behalf Of John Panarese
> Sent: Sunday, August 21, 2011 9:53 PM
> To: mac4theblind@xxxxxxxxxxxxx
> Subject: [mac4theblind] Re: Can't turn on home sharing on a Mac Mini
> 
>      There has to be some logical explanation.  Did you try a Google
> search with something like, troubleshooting home sharing in iTunes on
> the Mac, or something more specific?  I wonder if any of the Apple
> forums might address the problem.
> 
> Take Care
> 
> John D. Panarese
> Director
> Mac for the Blind
> john@xxxxxxxxxxxxxxxxxx
> http://www.macfortheblind.com
> 
> AUTHORIZED APPLE STORE BUSINESS AFFILIATE MAC VOICEOVER TRAINING AND
> SUPPORT
> 
> On Aug 21, 2011, at 9:01 PM, Frank Ventura wrote:
> 
>> OK, I tried setting up a completely new user account and got the exact
> 
>> same results. No problem logging into the account but still when I try
> 
>> to activate home sharing under the advanced menu the create home share
> 
>> button still is dimmed. I seriously think something inside ITunes 
>> itself is broken. Is there a means of reinstalling ITunes? I have done
> 
>> that with third party apps but not Apple apps.
>> Frank
>> 
>> -----Original Message-----
>> From: mac4theblind-bounce@xxxxxxxxxxxxx 
>> [mailto:mac4theblind-bounce@xxxxxxxxxxxxx] On Behalf Of allseed
>> Sent: Sunday, August 21, 2011 7:52 PM
>> To: mac4theblind@xxxxxxxxxxxxx
>> Subject: [mac4theblind] Re: Can't turn on home sharing on a Mac Mini
>> 
>> It might be a longshot, but have you tried setting up a test account 
>> and logging into it?  I think it has to be an admin so the guest 
>> account won't do it.  If this works, you will need to delete your 
>> itunes files from your computer, not your content and reinstall 
>> itunes.  I'm making this rash proposal because I don't know which file
> 
>> is linked to the sharing settings.
>> 
>> On Aug 21, 2011, at 7:41 PM, Frank Ventura wrote:
>> 
>> Can't call support since it is long out of warranty. I am scratching 
>> my head on this one and I ain't got too much hair left to pull out.
>> Frank
>> 
>> -----Original Message-----
>> From: mac4theblind-bounce@xxxxxxxxxxxxx 
>> [mailto:mac4theblind-bounce@xxxxxxxxxxxxx] On Behalf Of John Panarese
>> Sent: Sunday, August 21, 2011 7:35 PM
>> To: mac4theblind@xxxxxxxxxxxxx
>> Subject: [mac4theblind] Re: Can't turn on home sharing on a Mac Mini
>> 
>>   I am puzzled as well.  I really can't think of anything else off 
>> the top of my head.  Have you made a call to Apple support?
>> 
>> 
>> Take Care
>> 
>> John D. Panarese
>> Director
>> Mac for the Blind
>> john@xxxxxxxxxxxxxxxxxx
>> http://www.macfortheblind.com
>> 
>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE MAC VOICEOVER TRAINING AND 
>> SUPPORT
>> 
>> 
>> 
>> 
>> On Aug 21, 2011, at 7:25 PM, Frank Ventura wrote:
>> 
>>> Yes I have it authorized and I am signed into the store. This is 
>>> really getting puzzling.
>>> Frank
>>> 
>>> -----Original Message-----
>>> From: mac4theblind-bounce@xxxxxxxxxxxxx 
>>> [mailto:mac4theblind-bounce@xxxxxxxxxxxxx] On Behalf Of John Panarese
>>> Sent: Sunday, August 21, 2011 7:22 PM
>>> To: mac4theblind@xxxxxxxxxxxxx
>>> Subject: [mac4theblind] Re: Can't turn on home sharing on a Mac Mini
>>> 
>>> OK, forgive me for asking a very obvious question but I have found 
>>> that the obvious sometimes is missed.  Do you have the Mini 
>>> authorized
>> 
>>> as a computer with iTunes?
>>> 
>>> Take Care
>>> 
>>> John D. Panarese
>>> Director
>>> Mac for the Blind
>>> john@xxxxxxxxxxxxxxxxxx
>>> http://www.macfortheblind.com
>>> 
>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE MAC VOICEOVER TRAINING AND 
>>> SUPPORT
>>> 
>>> On Aug 21, 2011, at 7:19 PM, Frank Ventura wrote:
>>> 
>>>> John, thanks, in prefs under the sharing tab that box to share on 
>>>> the
>> 
>>>> network is checked. I also checked under the advanced menu and home 
>>>> sharing is definitely not enabled.
>>>> Thanks
>>>> Frank
>>>> 
>>>> -----Original Message-----
>>>> From: mac4theblind-bounce@xxxxxxxxxxxxx 
>>>> [mailto:mac4theblind-bounce@xxxxxxxxxxxxx] On Behalf Of John 
>>>> Panarese
>>>> Sent: Sunday, August 21, 2011 3:54 PM
>>>> To: mac4theblind@xxxxxxxxxxxxx
>>>> Subject: [mac4theblind] Re: Can't turn on home sharing on a Mac Mini
>>>> 
>>>>  I don't know if either of these will be helpful to you and might 
>>>> just be shot in the dark.  Firstly, in iTunes preferences in the 
>>>> sharing tab under advance button, do you have the box to share your 
>>>> iTunes library on the network checked?  I don't know if this is 
>>>> required, but I have it checked on my Mac Book Pro and Mini.
>>>> Secondly, are you sure the home sharing isn't turned on already?  I 
>>>> just got a Mini and when I went to the advance menu, home sharing 
>>>> was
>>> already turned on.
>>>> 
>>>> Take Care
>>>> 
>>>> John D. Panarese
>>>> Director
>>>> Mac for the Blind
>>>> john@xxxxxxxxxxxxxxxxxx
>>>> http://www.macfortheblind.com
>>>> 
>>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE MAC VOICEOVER TRAINING AND
> 
>>>> SUPPORT
>>>> 
>>>> On Aug 21, 2011, at 3:44 PM, Frank Ventura wrote:
>>>> 
>>>>> Hi all, I have an ITunes issue that I can't seem to solve. I have 
>>>>> an
>> 
>>>>> older mac mini (2ghz core2duo and 1gb of ram). I am trying to turn 
>>>>> on
>>> 
>>>>> Home Sharing. When I open the Advanced menu and down arrow to turn 
>>>>> on
>>> 
>>>>> home sharing I get the usual user name and PW dialog. I put in my 
>>>>> username and PW and I get clicks with every character I type in 
>>>>> th4e
>> 
>>>>> PW field so I think I am getting it in there. There are two active 
>>>>> buttons one says something about need an itunes account and the 
>>>>> second
>>>> 
>>>>> says no thanks. If I VO right arrow I can find the "create home
>>> share"
>>>> 
>>>>> button but it always says dimmed. In ITunes prefes I have home 
>>>>> sharing
>>>> 
>>>>> enabled on the sharing tab and nothing is checked in the parental
>>>> controls tab.
>>>>> I have already signed into the store and authorized the computer. I
> 
>>>>> am
>>>> 
>>>>> really stuck on this one and any suggestions would be greatly 
>>>>> appreciated.
>>>>> Thanks
>>>>> Frank
>>>>> ************
>>>>> 
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