[lit-ideas] Re: Lifetime Warranties
- From: "veronica caley" <molleo1@xxxxxxxxxxx>
- To: <lit-ideas@xxxxxxxxxxxxx>
- Date: Sat, 18 Jul 2009 11:57:48 -0400
<When, in your estimation, did America become this stupid?>
Probably when they started replacing educators in K-12 administration and
when they paid experienced teachers to leave to hire new cheaper models.
Also when, instead of proper teacher evaluation by experienced educators, we
started measuring the quality of education by whether the young were having
fun.
Re Le Creuset problem, if you bought the crockery version, sooner or later
the pot will break too. If you bought the metal version, the lid was
defective to start with. I would call back and ask to speak to higher
authority than the dimwit you talked to. She doesn't say anything different
because she doesn't know anything else.
Veronica Caley
----- Original Message -----
From: "David Ritchie" <ritchierd@xxxxxxxxxxxxx>
To: <lit-ideas@xxxxxxxxxxxxx>
Sent: Friday, July 17, 2009 7:37 PM
Subject: [lit-ideas] Re: Lifetime Warranties
Lifetime warranties are on my mind. Some of our pans have them, the
fancy Le Creuset ones we got when we wed. E. saw at work that these have
such warranties. Since two of the lids are cracked, I thought I'd
investigate, which meant, on Monday, call, hold, leave message, have
someone call back. Strong Carolina accent, "Lids. Yes, here's the
number to write on the package, send them to us for evaluation." Ten
dollars postage. This morning began with a phone call from South
Carolina. "Why have you sent us lids?"
"Because your lady told us to."
"We never replace lids. We only replace the whole pot."
"But lids are what's broken. The pots are perfectly fine."
"We never ask people to send lids."
"So you're saying that I must have imagined your employee who asked me to
send the lids?"
"We never replace lids. We only replace the whole pot."
"What would you like me to do?"
"You have to send the pot and we'll replace the lid and the pot."
"I only have one whole pot. We lost the pot that went with the other
lid."
"We never replace..."
"I understand, but what am I to do in this case? You have two lids that
are broken; I don't have two pots."
"We never replace lids. We only replace the whole pot."
When, in your estimation, did America become this stupid?
One of my colleague's warranties expired today. I knew he lied about his
age; he told me as much. But I never knew exactly how old he was. Now I
do. Eighty six.
http://www.oregonlive.com/art/index.ssf/2009/07/
art_world_figure_manuel_izquie_1.html
That's a pretty good innings. He once told me the tale of how he and his
younger brother escaped Franco's invasion of Spain. I may have passed it
on. It was quite a tale.
David Ritchie,
noticeably hot in
Portland, Oregon
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