Re: Beware of using Fedex (NOT!)

On 31 Mar 2004, at 15:11, Jim Brick wrote, at least in part:

> I ship a lot of FedEx stuff. It's my choice shipper. They do not
> X-ray packages so film is safe. They also pay insurance claims
> without too much hassle. FedEx ground, to me, is easier to use than
> UPS ground. And FedEx's web interface is stellar.

Agree with that, also. But, yesterday a FEDEX Ground driver 
brought me a package. That delivery would require that I send the 
defective item back in a few days. The driver could barely speak 
English. All I would have to do is ask the UPS driver to stop back in 
a day or two and it is done. This guy could, only with difficulty, tell 
me that I had to call the office to schedule a pick-up. Jeez, I broke 
into my Spanish which was as good as his English. You should have 
heard that conversation. My wife was cracking up in the 
background.

--
Roger
mailto:rbeamon1@xxxxxxx

   Thought for the day:
     Success occurs in private,
     failure in full view.

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