Re: Beware of using Fedex (NOT!)

You are not missing anything. Many folks don't want to pay for the extra insurance so they let it ride at $100. And guess what... that's all you will get when that $1000 Rollei, Leica, or whatever is lost.

I always pay the insurance for obvious reasons. But there is a not so obvious reason. When FedEx sees $1000 or $2000 insurance on a package, it's a red flag to make sure the package doesn't get lost.

I shipped a large pallet crate of stuff to Photokina one year. I displayed it there then shipped it home (all via airline freight), but it didn't arrive home. They could not find it. Nearly a year went by, me calling them every few weeks, still not found.

Then I filed the insurance claim of several thousand dollars. It was found and delivered within two weeks. Turns out it was mistakenly parked in an airline warehouse in Argentina! They were just too lazy to look hard for it.

But dollars out of pocket seems to get their attention every time.

I ship a lot of FedEx stuff. It's my choice shipper. They do not X-ray packages so film is safe. They also pay insurance claims without too much hassle. FedEx ground, to me, is easier to use than UPS ground. And FedEx's web interface is stellar.

Jim

At 05:55 PM 3/31/2004 -0500, Akhil Lal wrote:

I don't understand this. When shipping packages do you not declare a
value and pay extra for insurance? The usual insurance is  $ 100 but one
can buy extra insurance.

What am I missing?

Regards,
Akhil


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