Re: Beware of using Fedex

My understanding with Fedex is that even if you buy insurance for the
replacement amount.  If lost, they'll only pay up to their limit which
apparently is $100.  In other words, if you're shipping an M7 back to NJ for
service and purchase insurance for $2000; if the shipment is lost, all you'll
get from Fedex is $100.  

This is all anecdotal as I've not personally experienced this nor do I know
anyone personally that experienced such a loss from Fedex.  I got this info
from Bill Maxwell who I was sending my Rolleiflex to for service.  He advised
me to not use Fedex or UPS but to use USPS and purchase adequate insurance.  He
explained that he had a customer that experienced just such a loss despite
purchasing enough insurance to cover the value of the camera.

At first I found this difficult to believe but upon further research on web I
found the link below who seems to confirm what Bill said.

     http://consumeraffairs.com/delivery/fedex_ground_insurance.html



--- Jeffery Smith <jls@xxxxxxxxxx> wrote:
> They will only pay the *shipper* the insurance money (and he already has my 
> money from the sale). Now he will have $3200 for that Leica M6. UPS said 
> "the store will probably just send you a new one". I told them it wasn't a 
> store, but an ebay purchase. They said "    oh    ".
> 
> I am trusting that the man who sold me the camera will pay me the insurance 
> money. Of course, UPS will want to wait a looooong time just to make sure 
> it doesn't show up somewhere. So, do I buy another one, hoping that it 
> doesn't show up? Or am I just out $1600 for a few months until they are 
> sure it won't show up? My take on it is that UPS will pay me $100 for my 
> inconvenience, but pay the $1600 to the seller. Now, that's inconvenient.
> 
> At 04:55 PM 3/31/2004, you wrote:
> >I don't understand this. When shipping packages do you not declare a
> >value and pay extra for insurance? The usual insurance is  $ 100 but one
> >can buy extra insurance.
> >
> >What am I missing?
> >
> >Regards,
> >Akhil
> >
> >
> >On Wed, 31 Mar 2004, Jimmy Wong wrote:
> >
> > > Do --NOT-- use Fedex to ship used cameras valued over $100.
> > >
> > > This was pointed out to me by Bill Maxwell, the Rollei screen and 
> > repair guy.
> > > He learned of this when one of his customers lost a Rolleifex valued at 
> > over
> > > $1000, only to be reimbursed for $100.  He also states the UPS has
> similar
> > > limitations.  He says the ONLY shipper that will pay full amount of 
> > insurance
> > > is USPS.
> > >
> > >
> > > http://consumeraffairs.com/delivery/fedex_ground_insurance.html
> > >
> > >
> > >
> > >


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