Re: Beware of using Fedex

Jeffery Smith said the following on 3/31/2004 7:10 PM:

Sounds like a good 60 minutes episode.

Jeffery Smith
New Orleans, LA


-----Original Message-----
From: leica-bounce@xxxxxxxxxxxxx [mailto:leica-bounce@xxxxxxxxxxxxx] On
Behalf Of Douglas M. Sharp
Sent: Wednesday, March 31, 2004 6:59 PM
To: leica@xxxxxxxxxxxxx
Subject: Re: Beware of using Fedex

1. The declared value of any package represents our maximum
liability in connection with a shipment of that package,
including, but not limited to, any loss, damage, delay,
misdelivery, nondelivery, misinformation, any failure to provide
information, or misdelivery of information relating to the
shipment. It is the shipper's responsibility to prove actual
damages. Exposure to and risk of any loss in excess of the
declared value is assumed by the shipper. You may transfer this
risk to an insurance carrier of your choice through the purchase
of an insurance policy. Contact an insurance agent or broker if
you desire insurance coverage. WE DO NOT PROVIDE INSURANCE
COVERAGE OF ANY KIND.



All they are saying that they are liable for a maximum of the declared value. "risk of any loss IN EXCESS OF THE DECLARED VALUE is assumed by the shipper".
What they are doing is limiting their liability for consequential damages, I think. They lose a package of papers that causes you to mess up a business deal and lose $1,000,000. You declare the value at $50. They will not pay you the $1,000,000.
What interest would 60 minutes have in this? Why is it a problem? If they do not live up to the terms of this paragraph, then there clearly is a problem. If they do live up to its terms, that is goodness, no?
If they really will not pay more than $100 for lost used cameras, that IS a problem. I fired a question off to UPS (not FedEx) on this topic -- let us see what they say.
--

Clive
http://clive.moss.net

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