Hi Forum, I hope all is well. It seems this summer is just flying by! I know some of you showed interest in doing CPR cert. Unfortunately, the last instructor we had apparently retired. So, if any of you or know of someone who is a CPR instructor, please let me know. This week's question: "What office policies have you found to be effective in dealing with patient cancellations/no-shows?" Stay Cool, Paul --------------------------------- We won't tell. Get more on shows you hate to love (and love to hate): Yahoo! TV's Guilty Pleasures list.