[jsfg_cinti] National Account Manager

Hi, I work part time at Carew International, Inc. www.carew.com
<http://www.carew.com/>   Go to our website under careers and apply for
this position.  We are located in the Northwestern Mutual Building at
3805 Edwards Road, Cincinnati, OH.  Please contact us only by email.

 

We are currently hiring a National Account Manager.  Here is the Job
Description.  

 

 

Job Description

 

Job Title: National Account Manager (NAM)

Reports To:  VP Sales & Marketing

 

Summary:  Sells products for a sales force effectiveness organization to
the Fortune 1000 by performing the following duties.

 

Travel:  75%

 

Essential Duties and Responsibilities include the following.  Other
duties may be assigned.  

 

* Compiles lists of prospective customers for use as sales leads,
based on information from newspapers, business directories, industry
ads, trade shows, Internet Web sites, and other sources.

 

* Travels throughout assigned territory to call on regular and
prospective customers to build relationships, solicit orders and/or
communicates with prospective customers and clients by e-mail and phone.

 

* Develops and presents results-producing presentations focused on
the features, advantages and benefits linked to the clients' and/or
prospective customers' strategic operational, financial and/or marketing
strategy.

 

* Quotes prices and credit terms and prepares sales contracts for
orders obtained.

 

* Conducts thorough field studies to understand customer's
business reality and assist with integration of Carew terminology and
methodologies into daily activities and interactions.

 

* Prepares reports of business interactions and keeps expense
accounts.

 

* Works with customer organization's internal staff to keep
account activities and literature up to date.

 

* Tracks activity levels.

 

* Completes and submits (W)eekly (A)ctivity (R)eports and other
collateral as requested in a timely manner

 

* Develops and maintains Environmental Reality Reports for target
and key Customer Accounts

 

* Keeps CRM current.

 

* Develops and maintains relationships with contacts.

 

* Investigates and resolves customer problems.

 

* Attends trade shows.

 




Competency:

To perform the job successfully, an individual should demonstrate the
following competencies:

 

Analytical - Synthesizes complex or diverse information; Collects and
researches data; Uses intuition and experience to complement data.

 

Problem Solving - Identifies and resolves problems in a timely manner;
Gathers and analyzes information skillfully; Develops alternative
solutions; Works well in group problem solving situations; Uses reason
even when dealing with emotional topics.

 

Customer Service - Manages difficult or emotional customer situations;
Responds promptly to customer needs; Solicits customer feedback to
improve service; Responds to requests for service and assistance; Meets
commitments.

 

Interpersonal - Focuses on solving conflict, not blaming; Maintains
confidentiality; Listens to others without interrupting; Keeps emotions
under control; Remains open to others' ideas and tries new things.

 

Oral Communication - Speaks clearly and persuasively in positive or
negative situations; Listens and gets clarification; Responds well to
questions; Demonstrates group presentation skills; Participates in
meetings.

 

Team Work - Balances team and individual responsibilities; Exhibits
objectivity and openness to others' views; Gives and welcomes feedback;
Contributes to building a positive team spirit; Puts success of team
above own interests; Able to build morale and group commitments to goals
and objectives; Supports everyone's efforts to succeed; Recognizes
accomplishments of other team members.

 

Written Communication - Writes clearly and informatively; Edits work for
spelling and grammar; Varies writing style to meet needs; Presents
numerical data effectively; Able to read and interpret written
information.

 

Delegation - Gives authority to work independently; Sets expectations
and monitors delegated activities; Provides recognition for results.

 

Leadership - Inspires and motivates others to perform well; Effectively
influences actions and opinions of others; Inspires respect and trust;
Accepts feedback from others; Gives appropriate recognition to others;
Displays passion and optimism.

 

Managing People - Takes responsibility for subordinates' activities;
Makes self-available to staff; Provides regular performance feedback;
Develops subordinates' skills and encourages growth; Solicits and
applies customer feedback (internal and external); Fosters quality focus
in others.

 

Business Acumen - Understands business implications of decisions;
Displays orientation to profitability; Demonstrates knowledge of market
and competition; Aligns work with strategic goals.

 

Cost Consciousness - Works within approved budget; Contributes to
profits and revenue; Conserves organizational resources.

 

Diversity - Shows respect and sensitivity for cultural differences;
Promotes a harassment-free environment.

 

Ethics - Treats people with respect; Keeps commitments; Inspires the
trust of others; Works with integrity and ethically; Upholds
organizational values.

 

Organizational Support - Follows policies and procedures; Completes
administrative tasks correctly and on time; Supports organization's
goals and values; Benefits organization through outside activities.

 

Strategic Thinking - Develops strategies to achieve organizational
goals; Understands organization's strengths & weaknesses; Analyzes
market and competition; Identifies external threats and opportunities;
Adapts strategy to changing conditions.

 

Adaptability - Adapts to changes in the work environment; Manages
competing demands; Changes approach or method to best fit the situation;
Able to deal with frequent change, delays, or unexpected events.

 

Attendance/Punctuality - Ensures work responsibilities are covered when
absent.

 

Dependability - Follows instructions, responds to management direction;
Takes responsibility for own actions; Keeps commitments; Commits to long
hours of work when necessary to reach goals.

 

Initiative - Volunteers readily; Undertakes self-development activities;
Takes independent actions and calculated risks; Looks for and takes
advantage of opportunities; Asks for and offers help when needed.

 

Innovation - Displays original thinking and creativity; Meets challenges
with resourcefulness; Develops innovative approaches and ideas; Presents
ideas and information in a manner that gets others' attention.

 

Judgment - Displays willingness to make decisions; Exhibits sound and
accurate judgment; Supports and explains reasoning for decisions;
Includes appropriate people in decision-making process; Makes timely
decisions.

 

Motivation - Sets and achieves challenging goals; Demonstrates
persistence and overcomes obstacles; Measures self against standard of
excellence.

 

Planning/Organizing - Prioritizes and plans work activities; Uses time
efficiently; Sets goals and objectives

 

Professionalism - Approaches others in a tactful manner; Reacts well
under pressure; Treats others with respect and consideration regardless
of their status or position; Accepts responsibility for own actions;
Follows through on commitments.

 

Quality - Demonstrates accuracy and thoroughness; Applies feedback to
improve performance; Monitors own work to ensure quality.

 

Quantity - Meets productivity standards; Strives to increase
productivity.                                                 

 




Qualifications:

To perform this job successfully, an individual must be able to perform
each essential duty satisfactorily. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential
functions.

 

Education/Experience:

Bachelor's degree (B. A.) from four-year college or university; or one
to two years' related experience and/or training; or equivalent
combination of education and experience.

 

Language Ability:

Ability to read, analyze, and interpret general business periodicals,
professional journals, technical procedures, or governmental
regulations.  Ability to write reports, business correspondence, and
procedure manuals.  Ability to effectively present information and
respond to questions from groups of managers, clients, customers, and
the general public.

 

Math Ability:

Ability to calculate figures and amounts such as discounts, interest,
commissions, and proportions and percentages.

 

Reasoning Ability: 

Ability to solve practical problems and deal with a variety of concrete
variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written,
oral, diagram, or schedule form.

 

Computer Skills: 

To perform this job successfully, an individual should have knowledge of
Word, PowerPoint and Excel software; demonstrate the ability to use
Internet resources; Database software and Contact Management systems.

 

Certificates and Licenses: 

No certifications needed

 

Supervisory Responsibilities: 

This job has no direct supervisory responsibilities.  

 

Work Environment:

The work environment is professional.

 

 



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