[jsfg_cinti] Job Posting: Support Specialist at Sant Corporation

The following job opportunity has been posted to the JSFG E-mail Mailing Li=
st.

Date: 04/21/08
JobTitle: Support Specialist at Sant Corporation
JobClass: Information Systems
JobDescript: Support Specialist
The Sant Corporation is seeking a motivated individual to join our Technica=
l Support team, whose members provide
telephone support for global customers of our suite of software products. T=
his position is located in our Blue Ash
Corporate headquarters. As a Technical Support team member you may be requi=
red to rotate on-call for customer issues
and emergency maintenance.
The qualified candidate should have=EF=BF=BD
=EF=BF=BDat least 5 years of solid customer support experience, a proven ab=
ility to manage multiple priorities, a take charge
attitude and a willingness to improve existing processes. Experience in the=
 technology/software marketplace as well as
any international experience will be considered a plus.
Preferred Qualifications:
College degree with a strong preference on IS/MIS
Strong hands on experience Microsoft Windows 2000/XP/2003. Vista experience=
 a plus.
Strong hands on experience with Microsoft Office, including Word and PowerP=
oint, and Excel.
Microsoft IIS administration / security experience.
Microsoft SQL server administration experience.
Experience writing SQL scripts.
Oracle database administration experience.
Visual Basic programming experience.
Product QA testing experience.
Knowledge of Sant Suite products.
Experience providing remote customer support for software applications, pre=
ferably web-based.
Proven telephone and email communication skills.
Ability to prioritize workload and shift attention among changing tasks and=
 priorities.
Foreign language skills are a plus.
Hours
This is a full-time position. Variable office hours may be needed including=
 working either very early shifts to cover
customers in the UK and Europe or working evening shifts to support custome=
rs on the West Coast. Occasional weekend
work may be required due to the nature of remote user support.
Benefits
The Sant Corporation offers a competitive benefit package that includes hea=
lth, dental, life and disability benefits.
About Sant
The Sant Corporation is the leader in sales effectiveness software for busi=
nesses that require flexible, easy to use
solutions to create proposals, RFP responses, presentations, and other sale=
s documents. Businesses choose Sant to
improve productivity, increase sales, and deliver accurate, consistent sale=
s documents to their customers. Sant is a
privately-held corporation headquartered in Cincinnati, Ohio, and has sales=
 offices in North America, the United Kingdom,
and Australia.
To Apply
Please submit your resume for review in Word or PDF format via email, with =
a cover letter in the text of your email, to
careers@xxxxxxxxxxxxx
Location: Blue Ash
Requirements_Qualif:=20
WorkType: Salaried
Travel: No
PositionState: Existing
SalaryRange: $$
HowApply_Email: Yes
Company: The Sant Corporation
Person_Requesting_Profiles: Tom Magill
Contact_StreetAddress: 10260 Alliance Rd Suite 210
Contact_City: Cincinnati
Contact_State: OH
Contact_ZipCode: 45242
Contact_WorkPhone: (513)631-1155
Contact_FAX:=20
email: careers@xxxxxxxxxxxx
Industry:=20
Comments:=20




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