[jsfg_cinti] Job Posting: Sr. Business Analyst (P&C Insurance) - (EC28573) - Fiserv

Dear JSFG Folks, 
See the job posting info appended below.  Apply at URL:  
http://tinyurl.com/65qwkd

Regards,
Lance


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Business Unit : IG - Fiserv Insurance Solutions
Requisition Number: EC28573
Location : Orange, CA, Columbia, SC, Worthington OH, Cincinnati, OH or Orlando, 
FL


Job Description:

Fiserv Insurance Solutions provides innovative insurance technology, 
professional services, and outsourcing solutions to Life, P&C, Flood, and 
Reinsurance carriers, managing general agents, and administrators. Our 
solutions include insurance policy and claims administration, underwriting, 
rating, advanced billing and collections, point-of-sale technology, 
straight-through processing solutions and business process outsourcing. We are 
actively recruiting for a Sr. Business Analyst to join our Support Services 
team. This position can work out of the following Fiserv Insurance Solutions 
office locations: Orange, CA, Columbia, SC, Worthington OH, Cincinnati, OH or 
Orlando, FL.

This position requires up to 60% annual travel; typically travel ranges between 
20% to 40% based on client needs.

Position Summary:

The Business Analyst works with clients to facilitate the implementation of 
software solutions to include requirements gathering/documentation, training 
and problem resolution research. The Business Analyst formulates and defines 
systems scope and objectives through research and fact-finding combined with an 
understanding of applicable business systems and industry requirements while 
working under general supervision. The Business Analyst assists the development 
team, support team, and professional services team in understanding and 
implementing new functionality and with finding solutions for client issues on 
existing functionality. Works with Client Services to answer application 
questions and respond to problems reported by clients.


Essential Functions/Responsibilities:

The successful candidate will be able to:

    * Conduct analysis of business goals, objectives, and needs of the business 
environment.
    * Make recommendations to improve business processes. Assists in root cause 
analysis in order to recommend product/system enhancements or other appropriate 
actions to improve productivity for clients.
    * Apply industry knowledge and expertise to guide client.
    * Plan and run collaborative application design sessions with the client?s 
business users to help produce output documentation and guides.
    * Prepare business specifications from which technical specifications are 
formulated.
    * Develop practical and creative functional designs to meet the business 
requirements.
    * Obtain approval from key stakeholders.
    * Facilitate collaboration sessions with business users.
    * Track project scope through careful requirements management.
    * Analyze change requests and assesses impact.
    * Complete necessary user training as a facilitator.
    * Maintain detailed knowledge of existing functionality and features for 
the P&C Systems which are being delivered to our clients.
    * Be responsible for acceptance testing of new functionality implemented in 
the product set to ensure that the software is functioning per the original 
specifications.
    * Create or review project test plans and test cases to ensure they 
adequately meet the testing requirements of the project.
    * Work from oral or written instructions and a variety of somewhat complex 
job specifications, technical data, and business documents.
    * Perform other duties as required.


Job Requirements, Skills, Abilities, 
Education/Certification/License/Training/Travel:

Years of Experience:

    * 3-5 years experience working as a Business Analyst or in a related 
position.
    * Requires previous insurance industry experience.
    * Software industry experience ? highly desired.


Skills and Knowledge:

    * Strong domain expertise in the P&C (personal & commercial lines) 
insurance industry or other insurance industry experience.
    * Strong facilitation skills.
    * Proficiency with desktop applications (Outlook mail and calendaring, MS 
Office applications).
    * Working knowledge of business modeling, requirements and analysis & 
design disciplines.
    * Excellent written, verbal and presentation skills.
    * Must be able to make decisions and solve problems that are general in 
nature and for which there are precedents. More far reaching decisions will be 
referred to the supervisor/manager.
    * Multi-task, working multiple projects simultaneously as necessary.
    * Ability to work independently.
    * Coach, cross-train, assist or otherwise help others to improve their 
knowledge or skills.


Education/Certifications/Training:

    * Bachelor?s Degree in business, marketing, computer science and/or 
related; equivalent work experience may be substituted.


Travel:

    * Position requires up to 60% annual travel; typically it ranges between 
20% to 40% based on client needs.


Physical Conditions/Requirements:

    * Position requires the ability to hear and communicate clearly, orally and 
in writing.
    * Uses vision to view screens, create and review documents; requires close 
vision, distance vision, color vision, peripheral vision, depth perception and 
ability to adjust focus.
    * Capable of using a keyboard effectively.
    * Frequently required to sit for long periods of time, stand, walk and may 
occasionally lift and move 25 pounds.
    * May require the ability to drive a vehicle.


This position is exempt. This position is not eligible for relocation 
assistance. Salary must be provided to be considered.

Employee must perform all of the essential functions/responsibilities for 
classification in this position.

The above statements are intended only to describe the general nature of the 
job, and should not be construed as an all-inclusive list of position 
responsibilities. Individuals may perform other duties as assigned, including 
work in other functional areas to cover absence or relief, or to equalize peak 
workload periods.


Fiserv, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and 
maintains a Drug-Free Workplace.

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